A typical day involves me working with clients in order to make their banking experience better. I also work with non clients helping them choose which bank account, credit card, loan, and mortgage best fits their needs. Customer service is very important because as tellers we are the face of the branch and sales is not mandatory but it is encouraged at BOK. I learned how to handle a different kind of clientele, my other sale jobs I was working with people in a less formal environment. BOK has taught me how to work with many different kinds of customers from the really wealthy to the poor and I learned how to handle various situations, handling peoples money is a very important job. The work place culture at my branch is great, we all get along and BOK is really trying to make everyone feel like family. The hardest part of my job is turning down clients who do not meet the requirements for a loan or an account, it really breaks my heart because we can not help their financial needs. The most enjoyable part of my job is talking to the clients all day, after a while you get to know them by their first names and you start building relationships.
The people I work with are great and the company provides bonuses throughout the year
Expensive health care and hard to move up within the company