Bon Ton Stores
Lead Associate, Billings, MT - July 16, 2015
I enjoyed working at Herberger's mostly because of my coworkers and managers. They were highly intelligent, friendly and always helpful.
What I found frustrating, though, was lack of engagement with our customers. The only thing a sales associate really sold was the company's credit card. One did not otherwise engage the customer much in terms of probing for needs and helping the customer navigate his/her way around the selling areas to find, specifically, the right items for them.