Books-A-Million Employer Reviews

Loved my co-workers. Store management was nice but upper management not so nice. Nice quiet place to work.

Contrary to what one might think working as an Assistant General Manager in a book store is very hectic and entails alot of responsibility. Many quotas were to be met and as AGM it was directly my responsibility to make sure they were.
The customers were always a pleasure to deal with and all of my employees were simply amazing. The only real problem – more... was that there was never any room for advancement within the Winchester store. – less

They had a lot of benefits and discounts to offer including paid vacation, free 2 week book check outs, cell phone bill and other discounts, and much more. However, as a growing company their HQ seems to have forgotten the basics of supply and demand and seemed to be experiencing some "growing pains" because of it. Aside from lacking proper distribution – more... and security of their product I enjoyed every moment of working in the cafe of this toy/book store with its friendly staff and well educated customers. – less

Clock in, listen to management complain that your not doing your job well enough, eat lunch, clock out, go home and do it all over the next day.

A good place to work. There are sales goals. As a manager you run shifts and motivate employees.

Great Team work. Knowledge of books in helpful. The day is filled with laughter

No longer open. No business ever. Customers were rude and the men were disgusting.

Not a lot of hours but great for a student who needs a flexible schedule. Training provided; would recomend for anyone who loves books

Very unmeetable goals with their commision based cashier jobs. If you did well on the register you never got to do anything but. I had another important position and never got to do it because of how well I did. The managment, for the most part, was very fair and co-workers were ok as well.

I enjoyed working at two different stores. I found my schedule to be very positive and my involvement in community outreach stimulating.

Bam is the only place I've ever worked for where the employees greatest benefit is to have a job. Employees with poor MCC % hours are cut and made to feel like they are lesser people despite what other value they may bring to the workplace. While the company preaches transparency on dcc and mags employees who reach or achieve the goals regardless of – more... methods are treated well while others will see their hours and job security go down. Salaried managers are slaves to metrics and whatever new payroll metric is derived. Just missing your %? Hire more people. Upper managements goals are often confusing and appear to be created on a whim with no long term plan to create sales or foster a stringer environment. For someone who looked to the book industry to find my retail passion again I was left wondering of there truly is any hope left for the industry – less

This company is terrible. You are pushed to sell their discount card, magazines, and auto renewals. If you do not, then it's trouble for you. There is never enough payroll therefore the store is constantly under staffed. Never enough time to finish task work. Just all around a horrible chew em up and spit em out company.

An exciting place to work according other retail revenues,

I love books so it was heaven to work here. People were very kind and helpful.

poor management!! including lower and upper management!! verbal abused, the rules are NOT enforced!!
have gone without breaks, pressure about selling discount cards and magazines and was also told to lie to get the customer to join..

High stress with customers and running the cafe. Very underpaid as a cafe specialist.

Sell discount cards, cleaned store, assited customers on orders and books, and also ran cafe. I learned great customer service skills. Mangers were nice. The job was easy. The best part was making the customer feel important.

I had fun at that job but it's mainly because I liked interacting with the customers who had questions on where to find or suggestions about specific books. I hated the pressure to sale discount cards especially because they would increase in price and most of the time people already had cards which messed with your percentage/quota that you had to – more... make while working the register.

Some of my co-workers I am still close to, but manager wise I don't think they did a great job of making everyone have to man the register. The would burn out the ones on the register who sold the most cards, which kept the other ones out of the line of fire when i came to their percentages because they hardly had to work the register. – less

I spent 7 years of my life working for Books-A-Million, and will miss it!!

I did enjoy working for Books-A-Million, although the was a considerable amount of pressure placed on associates to make sales of discount cards and magazine subscriptions. If you fell short, you faced the threat of a formal letter of reprimand, and too amny of those lead to termination. They did do a great job when it came to customer service. Books-A-Million – more... understands that without the customer, the company wouldn't exist, and it stresses the importance of making sure the customer has a great experience in the store. – less