Pros: PTO, Benefit packages offered for Full Time employees
Cons: No advancement opportunities, lack of corporate support
I first must say that every store is different and every management team is different so this review is for the west coast territories But, The Company as a whole does not care about it's employees, period. The corporate office needs at least double the staffing to support this growing business. The very high turnover rate in the HR and payroll department trickles down to unsatisfactory care for their employees in the stores.This is Very frustrating for management of the stores and for district management. I personally felt that if you are a hard worker in this company, and your hard work is noticed, you will only be used and not compensated in any positive way. Do not take this job with hopes of advancement or a career. Every single manager that I have come in contact with on a personal level is less than satisfied with their job, which is sad to say.
A typical day for any position in the stores:
Walk in, name tag on and be prepared for work before you clock in. Check the plan of the day (ours was located in the front of the store behind the cash rap) make a notation of your individual and the store sales goals, your department for the day as well as your tasks for the day, your assigned lunch time and break times, and whether or not you have an assigned time at the cash rap. Report to your manager on duty or the department manager and ask if there are any task specifically they need you to work on. Assist customers in your section and add on to every sale (If you are helping a customer with boots, offer boot care, socks, ect) Between Customers you are expected to merchandise – more... your section, greet each customer warmly, keep track of the time to take your lunch and breaks in a timely manner, ect. Very easy part time job for sales associates! Depending on your managers you can love your job or hate it. Base pay for sales associates is minimum wage with the opportunity to earn spiffs which change monthly and vary depending on the individuals sales. Boot care, socks, and most add on's are usually .50 cents each and depending on your personal sales and the individual store traffic spiffs can either positively affect your paycheck or have no affect. Add on's like this and signing up customers for the Rewards program as well as your overall numbers are tracked by the company and more than likely by your management team. it's easy to keep these numbers up. – less