Worst Place I have EVER worked.
Pros: discount, i suppose?
Cons: terrible staff treatment, no job satisfaction whatsoever
I am a Graduate who has had a bit of a touch time finding a job. I finally managed to get a job in Boots as a Customer Assistant, and at first was thrilled at the opportunity to work for them, being aware of it's respectable reputation. However, after working there for 6 months, I can certainly say it is the worst job I have ever had. I worked unloading – more... lorries at 6.30 in the morning and putting delivery out to shelf, as well as helping customers and serving on tills. The customer assistance part wasn't bad at all. In fact, I enjoyed helping the customers and serving them at the tills with a friendly manner. However, behind the scenes it was a different story. We were understaffed due to budget cuts, and we were expected to do double as much work to make up for these cuts, within a tight schedule. The ops staff, as we were called, were constantly told we were not performing to the ridiculously high standards that were set by the company. We were constantly being reviewed and threatened with being fired if we didn't improve. I had barely got out of my probationary period before being stuck on a "performance improvement program" which is pretty much a written warning leading to suspension and inevitably, termination. I was told it was nothing to worry about as "other people were or had been on it", and my colleagues said it was basically a scare tactic. I even tried to get a transfer before this, but then was given the paper which blocked me from transferring, saving them from hiring someone else and training them up.
There were also health and safety regulations, that we were expected to know, but they were violated when we were told to do so.
I spent 6 miserable months there before I managed to find a new job, where I am now appreciated and it has really helped rebuild my confidence which was shattered in Boots.
I'm sure there are other branches which aren't as bad as mine, however the way staff were treated in my shop was despicable. A lot of people were unhappy and the only ones that weren't were management, who were in a "clique" of their own, oblivious to other people's unhappiness, even when we tried to speak to them. A lot of people did leave when I did, or where planning to and I don't blame them. The working conditions were terrible, the training was inadequate, the expectations unrealistic and the management just completely unprofessional. Everyone I have spoken to has agreed with me, it was the right choice to leave. – less