Boots Employer Reviews

Load ann haul saltwater from oilfied well-site. unload at disposal sites. In addition, haul fresh water to the drilling well-site.

I am a Graduate who has had a bit of a touch time finding a job. I finally managed to get a job in Boots as a Customer Assistant, and at first was thrilled at the opportunity to work for them, being aware of it's respectable reputation. However, after working there for 6 months, I can certainly say it is the worst job I have ever had. I worked unloading – more... lorries at 6.30 in the morning and putting delivery out to shelf, as well as helping customers and serving on tills. The customer assistance part wasn't bad at all. In fact, I enjoyed helping the customers and serving them at the tills with a friendly manner. However, behind the scenes it was a different story. We were understaffed due to budget cuts, and we were expected to do double as much work to make up for these cuts, within a tight schedule. The ops staff, as we were called, were constantly told we were not performing to the ridiculously high standards that were set by the company. We were constantly being reviewed and threatened with being fired if we didn't improve. I had barely got out of my probationary period before being stuck on a "performance improvement program" which is pretty much a written warning leading to suspension and inevitably, termination. I was told it was nothing to worry about as "other people were or had been on it", and my colleagues said it was basically a scare tactic. I even tried to get a transfer before this, but then was given the paper which blocked me from transferring, saving them from hiring someone else and training them up.
There were also health and safety regulations, that we were expected to know, but they were violated when we were told to do so.
I spent 6 miserable months there before I managed to find a new job, where I am now appreciated and it has really helped rebuild my confidence which was shattered in Boots.
I'm sure there are other branches which aren't as bad as mine, however the way staff were treated in my shop was despicable. A lot of people were unhappy and the only ones that weren't were management, who were in a "clique" of their own, oblivious to other people's unhappiness, even when we tried to speak to them. A lot of people did leave when I did, or where planning to and I don't blame them. The working conditions were terrible, the training was inadequate, the expectations unrealistic and the management just completely unprofessional. Everyone I have spoken to has agreed with me, it was the right choice to leave. – less

Worked as a Christmas temp. For 10 weeks with a finish date of 18/01 - told the Friday after Christmas that I was no longer required. They basically just use you! Permanent staff not that friendly - you are tolerated after all you are probably helping them achieve a bonus. Seem to be keen on students, not so keen on older employees and the ethnic mix – more... is limited ( in my experience ). Enjoyed bits of my time there but working without a break for 5 hours on a till not much fun. Very little Christmas goodwill to staff. Recruitment process also poor. I turned up for interview - I wasn't expected and then it took them over 2 weeks to offer me a job. – less

I gained a tremendous experience in Team playing and learnt how to be pragmatic with resolving customer/clientel challenges without recourse.
Working with this company gave me a greater edge in the area of priotizing overall.

I work part time in team of around 11 people.

We coordinate the bank end of the recruitment process.

We follow processes in order to do our job.

i have worked in retail for over thirty years and boots is the worst company i have worked for,there managment team are rude and un proffesional they tell you to give great customer service but they them selves never do this,there is no communication and was told many times if you dont like it there are plenty of people who could do your job.

I have worked for Boots for almost three years and as a student the company hired me on the basis that I was a student, could only work part-time and would have a large work load. At first I loved the company, though at the age of 16 any job would have appealed to me, and all staff were welcoming and friendly. However as I matured and grew more familiar – more... with the company, I realised that it wasn't as great as it first seemed. Because I was the youngest in the store, I was treated as the youngest, rather unfairly if you ask me. They assumed because I was younger, I didn't quite understand the working world or knew how to carry out 'difficult' tasks. Bear in mind the managers couldn't even count to ten without using their fingers. They put me in for numerous shifts that were not on my contract without consulting me. They just assumed I would not complain and would do anything they asked me to, running behind them with my tail between my legs. They refused to acknowledge my workload, even as I was sitting my highers, and constantly demanded more of my time and put me in for more hours. This did not just happen to myself. They promised opportunity within the company, they promised to treat us all fairly and equally but do they? No they do not. If you are an 'ars*-licker' you will do well in Boots. All 'ars*-lickers' are given better opportunities and better tasks than those who are not. It doesn't depend upon how smart you are, how well you carry out tasks or what you know, it is all about who you know. Recently all new assistant managers that have been assigned to my particular store have become younger, more stupid, and severely lack people skills. They judge your work ethic and how good you are with customers by looking at how many customers you can sign up to an advantage card per shift and how many mentions in customer care surveys you receive in a week. To me, this is the most ridiculous thing ever. First of all, by constantly asking and trying to get customers to sign up to an advantage card, or by trying to encourage them to fill in a survey for you (bear in mind only three surveys come out of the tills an hour), is possibly one of the most frustrating things for both employees and customers. Customers don't want to waste their time filling out an irritating online survey, and that's even if they remember they have the 'golden and wonderful' opportunity to do so. If a customer doesn't want an advantage card, they DO NOT WANT AN ADVANTAGE CARD, but for some reason management fail to understand this. Trying to get a transfer to another store is also very difficult to do, because management don't want to 'waste' their time in sorting out the paperwork for their employee to do so. I have also had experience in this. Boots will try and keep you on a temporary contract as long as possible and in doing so you end up not getting your proper discount card for around 6 months after you join. This can also be very frustrating. All in all I wouldn't recommend this company, but then again, we have to get money from somewhere... – less

Was able to learn many skills during my time working at boots, helping customers and building up my confidence to confront them and talk about new offers in the store. Being trusted by fellow employees.

serving customers constantly
refunds and exchanges
cash handling
monitoring the fridge temperature regularly throughout the day
making sure the store is clean and tidy and that the shelves are well presented and to a high standard
meeting deadlines and working under pressure, for instance when queues build up
co workers are friendly and supportive
managers – more... set a good example
hardest part is learning new products
most enjoyable part about the job is the satisfaction you get from helping customers and making sure they leave the store having received excellent service. – less

I worked from 9-5pm every weekday.
i learned that i can work well on my own and help customers if they asked me to find the product what they are looking for.
the managers helped us and guided us through each task to make sure that we did it perfectly.
the real members of staff helped us too and worked with us.
the most enjoyable part of the day was – more... feeling independent and even though we wouldnt get paid for work experience it still felt great to feel what its like to work in a shop and get that feel of it. – less

i would normally start my day my going on to tills and I would help customers.
I get on well with everyone I work with
I have improved my customer service skills I am able to bulid relationships with customer and I do my best to help them

The store I worked in for two years was the most poorly managed environment I have worked in. I believe it is better now that the manager I encountered was finally moved. Both the manager and deputy manager employed family members and close friends and they got away with stuff that the rest of the staff wouldn't have (and in one case didn't) The manager – more... was also an unmitigated bully, I was at the receiving end of over a years worth of bullying from her and to a lesser degree her deputy and after making complaints to the regional managers, which he investigated by asking the manager in question if she bullied me (guess what she replied) I ended up leaving as I was basically told I was lying, ironically two weeks after I left the manager was moved to another store as it was proven she was the liar, after asking for my job back as I felt vindicated I was shafted by the area management. The majority of the shop floor staff are great to work with, but, staffing numbers are cut to the bare bones in this store and you will earn your money.
I worked evenings with no chance to change or improve my prospects and I moved to a better job which isn't as good paying, but, feel I am allowed to use my brain. – less

Working 8.30-8.30 sometimes with no breaks. Working 40-60 hour weeks. And that was a part-time contract! Stressful and horrendous.

I joined 3 months ago as a dispenser after many years of working for an independent. Staff have been lovely and very helpful. Although only a local Boots it is very busy and non stop all day. The manager is okay but a bit aloof but overall much better than working for previous employer.

Learn new things everyday on Healthcare and are constantly being trained. Customer Service is a large part of the job. Deal with all sorts fo people everyday.

A typical Day at Work there started with Me being the first person on the Tills/Checkout Area. where there was a Bank of 7 IBM Electronic Point of Sale Symbol Scanners. Many times I would Open the (nearby) Entrance Door Shutters so Customers could come in. I would then serve the first Customers who arrived. Other Members of Staff would then Join me. – more... I enjoyed competing with the other Staff, trying to Serve & Sell more! The Management (several different people) said - "that I ran rings round the other Christmas Staff"! Regarding my Attitude to Customers & Sales amounts etc! I was also given different Compliments from other Team Leaders etc! There was a great Team Spirit at this Company which I miss (aswell as the Staff). I didn't find anything too hard there. The only time(s) I found a BIT hard was, when there weren't enough Staff with too many Customers, but I usually found a way to manage the situation. I would like to conclude this by saying that the most enjoyable things there were - working with the Management & my Colleagues. Also, meeting & helping the Customers make their Purchases! – less

Worked for this company for a few years. Senior Management are very detached from the Sale Floor and spend their lives in meetings. Overly target driven particularly on MURs but fail to take action on non performing Pharmacists just blame managers. Very poor/little training or development (too dependant on CBT) to support the general staff. HR presence – more... non existent. Pay is poor and actually gets worse on a per hour basis as you progress through the company (based on the hours you work for nothing!) – less

Full and to the wire with time, although patients is the key at times with many people and cultures im very much a people person .I find some managers have there favourites and im not sure this is the way forward. Our team is a tight reliable team with exellant work ethics love them . The hardest part of the job at present is heavy lifting and working – more... in extreme weather conditions, and the most enjoyable is working with and meeting new people everyday. – less

I was working for the other major large chain pharmacy and was told going to work for this lot would be a "step up"!!! Wrong...i can't go into details as no doubt i'll get in trouble. But as a registered pharmacy professional working in the branch i did was dangerous and even though i repeatedly reported all the issues to upper management, nothing was – more... done till the GPHC became involved. – less

A typical day at work involved alot of walking,Fixing Faults,Climbing Cranes,Wearing a Harness,Teamwork and lots of Motavation.