Pros: lunch hour, flexibility, work environment, job security, fringe benefits
Cons: management, advancement, compensation, many unqualified workers.
CUNY and BMCC specifically will provide with a good preview of what a professional environment is supposed to look like. However, management for individual offices is horrible and advancement is strongly related to what degrees you have, regardless of skills. It may be frustrating to deal with screaming students at times but you will definitely get – more... a good look at a very diverse customer (student) base. – less