Service Specialist in the Operations Department (Former Employee) – Quincy, MA – October 21, 2015
Overall my experience with this company was good. Their training program for new associates is excellent. Middle management did need more training, as they were usually so over worked that management classes weren't available to them and their associates suffered for it. Usually when layoffs took place middle management would take the hit. The company's higher-ups talk about providing their employees with a good work-family life balance but usually due to "business needs" this is just talk.
Accounts Payable Assistant (Former Employee) – Quincy, MA – October 13, 2015
This is again a non-profit organization with day care services for surrounding community. A typical day started with processing accounts payable, consulting with supervisor for different tasks for the day.
Customer Service Representative (Former Employee) – Rockland, ME – September 18, 2015
I loved it here! You're busy; the staff is always fun- management is also awesome- yet serious/work based. You'll have fun!!! Great benefits and compensation, too. Makes it all worth it and makes it a great place to be!
Account Specialist (Former Employee) – Rockland, ME – September 8, 2015
The pay and benefits were great, but they were the only thing that was right at this business. Management was horrible. Schedules were all over the place. They did not follow labor laws, making associates begin work prior to signing in for their shifts, were not willing to allow pregnant women to go to doctor appointments during the day, and even cut a sick associate off from using the restroom.
CENTRALIZED CORE PROCESSOR (Former Employee) – Quincy, MA – July 14, 2015
This was a great place to work. I loved the position that I had. I regret that I had to leave, The job required that we input information that we received from applications into the computer system. It was pretty good and fast paced.
Senior Specialist (Former Employee) – Quincy, MA – July 10, 2015
This experience set the bar for maintaining operational excellence and producing positive financial results. Quality standards were precisely explained, monitored and delivered based on guidance and training from upper management. I was able to advance by showcasing my skills while networking amongst leaders in various operational departments.
Overtime, Tokens of appreciation from various clients, Benefits
CSR (Former Employee) – Rockland, ME – June 29, 2015
They would have us work from 4:00 PM to 11:00 PM or so and they would give us ONE 10-minute break and a 30-minute break. Pay was 12.00 per hour but we would have to work very late Fridays and be in to work at 8:00 AM Saturday mornings. My co-workers were very pleasant but management stunk. They want you to relax and use your own words but when you do they lecture you and tell you to read from the script verbatim.
Financial Services is a great career path for canidates like myself.
Frontline Manager / Senior Account Specialist (Former Employee) – Quincy, MA – May 16, 2015
I have held many positions over many years in financial services, from an entry level processor to management. In a typical day, I may encounter numerous situations, where my technical and managerial skills come in to play. The most challenging, but also the most rewarding is digging in to complex situations, where my prior and current industry and system knowledge is utilized. In addition, I encourage team members at all levels to brain-storm and come to a consensus on how to complete corrections to accounts. With a group of individuals with different skill levels, this approach not only completes the task at hand, but also is a learning experience for all.
Client Relations (Current Employee) – Kansas City, MO – May 9, 2015
If you like working for big companies where the there is room to grow and options for advancement, BFDS is for you. If you are frightened by the fact that your employer is monitoring your your triglycerides, BMI and other vital statistics as part of a new 'wellness' program that seems more akin to Big Brother looking over your shoulder on the treadmill, find a smaller employer. Keep your options open. As part of an effort to be come leaner and meaner current reorganization is silo-ing jobs so that a given job title has narrower responsibilities, which makes it difficult to practice new skills so you can be promoted.
Don't plan to be a 'lifer.' Take advantage of everything BFDS has to offer in the way of benefits, training and advancement and be ready to leave, or be let go at a moment's notice.
1) Great entry level positions, 2) rapid advancement if you are competent, 3) robust internal training available, 4) BFDS offers a strong benefits package.
Mature industry so company is not growing, hard to gain a diverse skill set, hard to develop a technical skillset usable outstide BFDS, scary new wellness program reminiscent of Big Brother
Settlement Administrator (Former Employee) – Canton, MA – April 23, 2015
A typical day at work consist of dealing with shareholders calling them about there class action lawsuit check. I've learned a lot about Ira accounts and our management was great hardest part was getting different project done all at the same time and the most enjoyable part of the job was knowing it was a seasonal job
Business Analyst (Current Employee) – Canton, MA – April 14, 2015
This is a great place to work in the financial industry from account management to general management to phone calls. Good people, relaxed but busy atmosphere, overall great experience. If you work hard enough, you will be noticed and put in a position to be your best.
Productive work environment with goal oriented culture
Client Services Support Analyst (Current Employee) – Quincy, MA – February 16, 2015
I worked in a developing group for BFDS primarily in invoice validation. The work was open ended and challenging. The developing nature of the work allowed for creative problem solving and heavy involvement with the client. In a typical day, I would review invoices with the client and resolve discrepancies by creating systematic rules to better represent the calculation rules the client expected.
Management is flexible and expects accountability and production.
The hardest part of the job is managing expectations with the client regarding what services we have agreed to provide and what custom reporting they may request that has not been agreed upon.
An enjoyable aspect of the job is developing the team to be able to resolve complex reconciliations, identify sources of inefficiency and finding creative solutions to enhance efficiency.
I was the Unit Manager at the Separately Managed Account Department
Unit Manager (Former Employee) – Kansas City, MO – January 21, 2015
Even though I had the most experience and knowledge of anyone there (including my Assistant Director), there was not nearly enough staff to support new Portfolio Accounts. I had a very rough time keeping up with training them while doing my own work, interviewing new staff, writing reviews, reviewing subordinates' work, and many other things. I spent 12 hour-days at my desk and was finally drained after six months so I asked to be relieved of my duties.
little to no support, new hires did not meet minimum requirements for the job so on-the-job training was a must, long hours, no senior to support me in my position, .