Cashier/Customer Service (Former Employee) – Deer Park, NY – June 5, 2014
A typical day at work was coming in and making sure there no customers so I can check if everything is restocked and clean. Then I would ask the manager what my task were for the day and help the customers as they come in and continue checking to see if everything is clean and stocked. I learned that you have to have patience and do your best to keep the customer happy. The hardest part of the job was when the cooks in the back took a long time to bring the food out. The most enjoyable part was making the customers happy and laugh.
server/cashier (Former Employee) – Fort Lee, NJ – May 21, 2017
This is a job where you try to do everything the right way but then something will change the next day. Maybe it's just my experience with the manager I worked with but apparently corporate would want things changed up.
A typical day includes serving customers, wrapping silverware, and making sure that customers get their food hot and ready. The store forces you to learn how to problem-solve, multitask, and how to create a good day, despite customer's bad moods.
Crew member (Former Employee) – Tamarac, FL – May 21, 2017
The company itself is very well ordered. however, at my location the managers were out of order. my schedule was never set, meaning one day i open, the next im closing no notice of schedule change. Would never get off on time always late, ( making me late to classes I was paying for, or other jobs). the crew members are amazing, friendly , inviting as they are to customers aswell to myself. I enjoyed the fast pase of the "lunch and dinner rushes" .
Too much work with little time and pay, advancement in company difficult. Unclear instruction on company policies. Communication between staff and management is poor, as well as communication between shift managers and senior management. Very disorganized. High employee turnover.
Boston market crew member (Current Employee) – Hamilton, NJ – May 15, 2017
Boston market is a very fun place to work at. The pay is good and management is very flexible with hours. There is a lot of diversity within the crew and the customers are overall friendly. The job is very much easy and the changes we get are easy to catch on to.
Hourly Shift Manager (Current Employee) – Buffalo, NY – May 14, 2017
Boston market is an American Kitchen Table restaurant , it is a "fast food" restaurant which is unique from other fast food . It is a "home cooked meal" which delivers a quick easy meal already delivered on a take out plates or if you dine in its as a dine in service. It is a fast pace environment you must be able to keep up with the pace . Great Hospitality service is a Must!
Cashier/Server (Former Employee) – Lake Mary, FL 32746 – May 12, 2017
This was a good place to work for my first job, however, I would not enjoy working there for a long period of time. The management was disorganized and unprofessional. I was looked down upon being the youngest there.
corporate culture a little disconnected to actual restaurant operations
Assistant General Manager/General Manager (Current Employee) – Glastonbury, CT – May 9, 2017
general managers required to do a lot of position work, learned much about corporate restaurant management, excellent chance for me to increase knowledge base, limited promotion possibilities, company has excellent standards for service
5 day work week
limited breaks, managers doing crew member jobs low compensation
Sales Consultant (Former Employee) – El Cajon, CA – May 9, 2017
Cash handling and customer service were key at this job. Also sales techniques and computer and phone excellence! I loved this job! Helping getting clients lunches scheduling everything they will need set up and take down. This was a great company to work for.