SERVER/CASHIER (Former Employee) – Milwaukee, WI – April 28, 2014
When I first worked there, everybody were nice, helpful, and cooperative. I liked working there everyday. I love how I get enough hours. The managers were helpful and patient. The hardest part of working there would be when there are one or two less of a person working and its a busy day. Everybody would go crazy and run back and forth making sure all the customers are taken care of.
General Manager (Former Employee) – Tamarac, FL – June 26, 2017
Worked a lo of hours, with minimal to average recognition. Very little room for growth after restaurant manager. Clear expectations, didn't waiver too much. Upper management was the best part of the company
Carver (Former Employee) – Dublin, OH – June 26, 2017
I loved working here because the management was great, but the district manager made things so unbearable and nerve rattling by threatening to have employees fired for not suggestive selling or forgetting a spoon
Cashier (Former Employee) – Chicago,Il – June 21, 2017
Working here is easy, as long as your coworkers are leaving the drama at home and working as a team. Management was usually lazy and would leave a lot of pressure on the staff. They're not team players, so they would often over work employees. Easiest part is doing the work, the hardest part is trying to do the job when there is a lot of pressure put on the employees from management not wanting to pick up the slack. Company is greedy and will not offer free meals and are uptight with discounts.
Cashier and Customer Service (Former Employee) – Irving, TX – June 20, 2017
It wasn't my cup of tea. The environment was always so hostile to even work with any of the coworkers. The customers were really what made the job less desirable ,but overall was not satisfied to continue the job.
Woodside - Server (Former Employee) – Woodside, NY – June 19, 2017
What I've learned from working at Boston Market is that helping making sure the customers get what they want and what they deserve. The workplace culture was something different for me, I never experience working in the back moving frozen food.
Dishwasher (Former Employee) – Philadelphia, PA – June 18, 2017
Boston Market was a great please to begin my working experience. It was a great environment and I learned many skills there. I'd say the most difficult part of working there was dealing with unkind customers.
Fast-Paced work place with friendly work environment
Catering Assistant (Former Employee) – New York, NY – June 16, 2017
I would come in to work and put my apron/hair net on, greet my fellow employees and get straight to work, I would go to the kitchen to find tons of catering tickets waiting to be prepped by me to then be delivered to locations all around NYC. The hardest part about my job was probably delivering over 100 lbs of food all by myself with a dolly cart. But the bright side to that had to be finally delivering the food to the customers and greeting them, then setting up all the catering essentials for them properly and in a professional, fast timed manner. I enjoyed seeing the smiles on the customers faces as I completed the task for them so they can enjoy their delicious Boston Market food.
Restaurant Cashier Associate (Former Employee) – Fort Bragg, NC – June 12, 2017
The staff here was great! Very positive environment and user friendly management team. The hiring process was easy. It was located on a military base but they provided everything for me to access the base with ease.
Cashier/Customer Service (Current Employee) – Malden, MA – June 10, 2017
A typical day at work would be just simply working, serving customers and give their satisfaction. I have learned a lot about people every time I talk with them. The management is nice, and caring. The hardest part of the job was to serve customers that are not in the mood and then there will be a long line. Sometimes, it's hard to satisfy them, but then again, it's our job to meet their satisfaction. The most enjoyable part is when you see the customers reaction when they leave - the smile that says you did a good job.