Boston Mutual Life Insurance Company

Boston Mutual Life Insurance Company Employee Reviews

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Poor upper management skills/ no training/ computer software ancient
Disability Claims Examiner (Former Employee) –  Canton, MAOctober 20, 2017
Management and HR work together against employees.
A lot of favoritism.
The Internal database is very antiquated.
Incompetent employee’s, management hold their hands instead of dealing with the issue.
VP in claims department has no people skills or management skills.
Pros
Flexible hours, on site gym, cafe, bonuses
Cons
Salary, no proper training, computer software out dated
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high stress overwhelming volume
Concierge (Current Employee) –  Canton, MAOctober 20, 2017
Sink or swim mentality, training is all about BML not processes, the procedures change daily, weekly at the very least. There is no actual service, everyone just shuffles off to the next person.,
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Balanced
Manager/Pressman (Former Employee) –  Boston, MASeptember 1, 2017
It was a privilege working at Boston Mutual Life Insurance Company.
The staff was great the work ethic was a joy to be around and the company is very diverse. It was a very establishment to work for and I would recommend others as well.
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Fun work environment with plenty of room to grow.
Life Claims Representative (Former Employee) –  Canton, MANovember 4, 2016
An average day of work would consist of your usual clerical tasks. Management looks for employees who strive to better themselves in the insurance field. They give many opportunities to educate yourself and offer in house certifications which undoubtedly leads to higher pay and high instant gratification. The president of the company works closely to his staff and humbles himself to the point where it's hard to believe he is even in the president and CEO postion
Pros
In house Cafe and gym. Long lunch breaks.
Cons
Having to work with grieving clients
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Great place to work
Account Representative (Current Employee) –  Canton, MAAugust 21, 2016
This is a great place to work and has great benefits. There are so many different departments, yet you always feel like you're part of a big team. Training opportunities are lacking and make it slightly difficult to do your job. Overall, great company.
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Horrible, don't go to work here!
Senior Claim Examiner (Former Employee) –  Canton, MAJuly 17, 2016
Management and HR work together against employees.
A lot of nepotism in this workplace.
A lot of favoritism.
The Internal database is very antiquated.
It used to be a great place to work, however greed and corruption has severely taken its toll.
There used to be a lot of loyalty for the employees however that has gone straight out the window.
They just recently laid off the majority of the IT Department to bring in a third party. The remaining IT employees who are there only two train this third party will be gone within a year.
Pros
The cafeteria food is excellent and the grounds are kept very nice.
Cons
Favoritism, nepotism, poor management, horrible human resources department
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Boston Mutual
Insurance Sales Agent (Former Employee) –  San Juan, PROctober 26, 2015
It was great worked in Boston Mutual at the beginning. They pay me $50.00 a day plus commission. My schedules was very comfortable for me and sometimes I leave early. But at the end they pay me just 15% of commission.
Pros
Free lunches
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Good Place to work
Office Manager (Former Employee) –  Glendale, CAOctober 18, 2015
Boston Mutual was a great company to work for. They provided great pay and great benefits. The company provided training and support when needed.
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Amazing people
Client services - Telephone Representative (Former Employee) –  Canton, MAOctober 6, 2015
Best job I've ever had so far, the people is incredibly friendly. fun work place with supportive management.The most enjoyable part of the job was working alongside my colleagues and learning from them.
Pros
Friendly People
Cons
None
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Positive experience
District Sales Manager (Former Employee) –  Palm Beach Gardens, FLAugust 5, 2015
A fantastic opportunity to grow within an organization that has their roots going back well over 100 years. This was an opportunity to sell, manage and be responsible for the success of others.
Pros
Great work environment
Cons
They moved out of south Florida
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Friendly and Opportunity
New Business Coordinator (Current Employee) –  Canton, MASeptember 2, 2013
Come in check email and voicemails and prioritize the rush cases. This position teached me how to deal with customers on the phone. Management was helful by giving employees opportunity to advance .
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Overall rating

3.7
Based on 12 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.9
Job Security/Advancement
3.6
Management
3.3
Culture
3.5

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