Bottomline Technologies helps you track both the bottom dollar and the bill. The company provides enterprise software for payment and transactional document management and banking functions, such as electronic payments, automating accounts payable, risk mitigation, and more. It also operates the Paymode-X Internet-based payment and invoice exchange network for buyers and suppliers. Bottomline counts more than 9,000 customers, which come from sectors such as financial services, health care, insurance, technology, education, media, retail, and government. Clients include British Airways, Target, and Vodafone. It does about two-thirds of its business in the US, with most of the rest coming from the UK.
Bottomline's revenues have grown steadily over the past decade, even through the global economic crisis. Although profitability has been more elusive, the company has been in the black since 2010. Net profit margin for fiscal 2012 (ended June), however, was less than 1% with less than $2 million cleared on sales that increased 18% to nearly $225 million. Operating expenses outpaced revenue, leaving the company with a narrower operating profit than in 2011, and subsequently the company saw most of that evaporate after taxes, compared to 2011, which benefitted from $25 million in tax benefits.
Like many software providers, Bottomline's strategy includes offering more of its products as Internet-based, or cloud, software. The company also looks to serve banks of all sizes
Acquisitions have also played a strategic role at Bottomline. In 2012 the company agreed to buy Albany Software, a UK-based provider of software systems used to streamline and automate the collection of direct debits and electronic payments. The purchase will add more than 5,000 businesses to its customer base and expand its reach in Europe.
The year prior Bottomline made another acquisition in the UK, expanding its global payments capabilities with the purchase of Direct Debit Limited. Bottomline expanded further in Europe with the purchase of one of its resellers, IDT Ltd., and invigorated its healthcare software technology and workforce by acquiring mobile document automation company Logical Progression. Bottomline also acquired Allegient Systems increased its insurance customer base and hosted software platform. – less