Their statement is to help to promote within but many of their values not followed
Pros: free food and paid lunch hour if working over 6 hrs, otherwise just half hr.
Cons: no breaks after lunch time used, often workload is more than can be handled by 1.
Only applies to the California Hotel & Casino, since there is no culinary union they do with their employees as they please and even the human resources lady on property knows little about their rules and careless for finding out and just says whatever she thinks it is without finding the right info, corporate website says one think she does not care hear or to know about it, managers have their preferred people that do whatever they want and since there is no union again as employee better don't say anything or might get statement advising if it's not ok for you, you can go home, get hire to be on call forever even when they need personnel and rather get more outside to be on call than to give full time jobs, employees is common to see 1-2 years or longer on-call before getting full time jobs, they said that if in your 90 days after you decide to seek a different position within the property they welcome your desire to learn and with their support is possible... well it does not happen like that, they list jobs that do not follow up on filling up position for months, some have been there for so many years that they have forgotten how to deliver great customer service but since they have been there so long that no one tell them anything, since they allow employees to gamble while on break or after shift, many have gambling issues. They keep cutting benefits and at times they have you working 2 jobs for the same pay.
If you enjoy providing genuine great customer service, this property caters mainly to hawaiian visitors and you can tell that they do really appreciate real customer service, not like the service you recently see in Vegas that if you tip good they smile if no good tip or no tip, they help you in bad mood, which again this property also have a lot of them, and managers just pressure the new on call people to deliver outstanding customer service but the old employees seem exempt of that, only a few still delivering that experience.