Their statement is to help to promote within but many of their values not followed
Busperson (Current Employee) – Las Vegas, NV. – September 13, 2013
Only applies to the California Hotel & Casino, since there is no culinary union they do with their employees as they please and even the human resources lady on property knows little about their rules and careless for finding out and just says whatever she thinks it is without finding the right info, corporate website says one think she does not care hear or to know about it, managers have their preferred people that do whatever they want and since there is no union again as employee better don't say anything or might get statement advising if it's not ok for you, you can go home, get hire to be on call forever even when they need personnel and rather get more outside to be on call than to give full time jobs, employees is common to see 1-2 years or longer on-call before getting full time jobs, they said that if in your 90 days after you decide to seek a different position within the property they welcome your desire to learn and with their support is possible... well it does not happen like that, they list jobs that do not follow up on filling up position for months, some have been there for so many years that they have forgotten how to deliver great customer service but since they have been there so long that no one tell them anything, since they allow employees to gamble while on break or after shift, many have gambling issues. They keep cutting benefits and at times they have you working 2 jobs for the same pay. If you enjoy providing genuine great customer service, this property caters mainly to hawaiian visitors and you can tell that they do really appreciate real customermore... service, not like the service you recently see in Vegas that if you tip good they smile if no good tip or no tip, they help you in bad mood, which again this property also have a lot of them, and managers just pressure the new on call people to deliver outstanding customer service but the old employees seem exempt of that, only a few still delivering that experience.less
Free food and paid lunch hour if working over 6 hrs, otherwise just half hr.
No breaks after lunch time used, often workload is more than can be handled by 1.
Hotel (Former Employee) – Biloxi, MS – August 26, 2016
Do not apply to this place. You will be better off working there as a contact worker especially if you are planning on working in the hotel or kitchen. There is no teamwork there at all. One person is supposed to do the job of 4 or 5 people and get all work done, if not they will write you up. If they want to fire you they will make stuff up and put it in your file. The management including H.R. is a joke and they will do nothing with any complaint you go to them with. The pay is just as horrible along with all the other benefits that they call "perks".
Snack Bar Attendant (Former Employee) – Michigan City, IN – June 15, 2016
The pay was the best thing about the job. They expect the work of 3 people from 1 person. I worked for them for 6 months and absolutely hated every minute I was at work. Management was useless and was only around to complain if you were the slightest behind, but never would help get caught up. I was also a "steady extra" which means I got part time hours with quite literally no benefits at all, not even paid days off even if I worked there for years.
Decent and cheap food in employee break room, some friendly employees
Benefits, hours, the job in general, and especiall management
Manager (Former Employee) – Las Vegas, NV – January 22, 2017
- 1% raises while Management is overpaid with bonuses - Health benefit costs have tripled in 5 years - Lack of diversity in Downtown management. No blacks, the one you had you fired 3 years ago, one women in management . All are old, uneducated angry white men. -Lack of advancement, constantly eliminating positions to control cost due to a dispassionate marketing team that has not been able to raise top line growth for 3 quarters year over year. -Turnoverover at 100% in the bottom third of the seniority base. Massive favoritism toward long standing employees. -integrity issues from core team who blindly follow for fear of retaliation. - Bonuses collected (20% of base salary) for average performance at the expenses of shareholders and employees - Treating your employees like they are nobodies or know nothing unless your a 30 year veteran. - Holding on to an outdated belief system that worships a now defunct Hawaiian clientele.
This company needs a complete cultural re-set. Paying employees a 1% raise while Someone has stated the wage growth in Nevada is 4% is corporate hypocrisy. A stock that trades 40 points below its all time high is not maximizing shareholder value nor is losing 980 million in one quarter. It seems you wish to profit off the backs of your employees rather then your customers at your shareholders expense. If you believe that integrity is your cornerstone then Management should show the courage to resign to allow another individual to lead the reemergence of shareholder value and fire your entire management staff downtown to start from scra
PTO is ok. Employees are good people.
Poor property management. High turnover. Massive integrity issues
Security Officer (Current Employee) – Louisiana – July 2, 2016
When Boyd gaming bought our company, I thought it would be better, it's horrible ,more work ,less pay ,lay offs,I am currently looking for new employment now ,many of my coworkers have found new jobs ,I am just hanging in there till I find something better, don't waste your time
Horrible company. Stay away from boyd gaming and its properties!!
Manager (Current Employee) – Las Vegas, NV – October 3, 2016
Boyd Gaming has grown a lot over the last 10 years and unfortunately it has done so mainly on the backs of its employees as revenues haven't gone up, but the company has found lots of ways to cut back and reduce expenses to make their bottom line look better than it is. In a similar fashion they have cut back on guest amenities which is also why revenues are flat. Nice that they opened several new restaurants, but really how many Steakhouses do you need in Las Vegas (Cornerstone, Angry Butcher, Alder and Birch, Redwood Grill, etc)?
For those who qualify even for health benefits, the costs have risen dramatically in the last 5 years and the coverage has gone down. At the same time some employees get no increases or they get 1 percent which isn't even enough to cover the increasing cost of benefits.
The only people who like it are those that have been with the company for 15+ years as they don't know any better. Turnover for those less than a couple of years is VERY high because of favoritism with management. If you are hired at one of their properties, chances are you will start on-call with no benefits and work less than 30 hours per week. Plan on bringing your food to work with you because if you eat in the employee dining room, there's a pretty good chance you will get food poisoning.
There are a LOT of corporate employees or as some might say, too many chefs in the kitchen. Compared to Stations or Penn National, Boyd is still operating in the 1990's.
The biggest fear is what happens when Mr Boyd is no longer in the picture. Will the company be sold, willmore... the CEO change all the things the Boyd family has instilled over the years?
Boyd is traveling like the Titanic. Keep adding more steam to go faster, but slow to change. Better watch out for the iceberg and for those considering a job with this company, beware of what you are getting yourself into.less
Mr Bill Boyd and the employees that are willing to help you along the way.
Expensive Benefits, Bad food in the EDR, Management Favortism, All the Take Aways
I was a security officer (Former Employee) – Gold Coast Casino – February 15, 2017
I worked security at the Gold Coast for about 3 years. Security supervisors , from the head of security to the Sergeants to the corporals were very unprofessional. There were a very few exceptions. If you were former law enforcement, they let you know you did not belong. If you were not one of their friends, you had a ruff time. When there written complaints against the supervisors, Human Resources basically ignored them. I have to admit, the training Security got was impressive. Overall don't work there
Specialty Food Server (Current Employee) – Las Vegas, NV – February 6, 2016
I get along well with management, and some of my co-workers are my best friends. I've worked there for 19+ years. The hardest part of my job is when we get super busy and I have a huge station. I'm always able to keep my cool and get the job done though, which gives me pride. I do enjoy interaction with the guests, I a lot can be learned from listening and observing people.
Receiver (Former Employee) – Orleans – July 20, 2016
While Boyd gaming executive get pay millions, regular employes get worst pay rate casino only gives25 cents or less horrible, under pay every other casino gets decent pay or double don't expect to make a living with there pay rate.warehouse receiver and drivers get pay miserable rates when other companies are the highest pay in that department no wonder nobody last in this company.
Assistant Manager (Current Employee) – Amelia, LA – January 15, 2017
they offert you a full time job but you never make it to full time.all ways trickyng emploeeys.always lying on raices.every year is a new lie.they ask you to work harder every year but at the end of the year you are worth nothing
Count Room Attendant (Current Employee) – The Orleans Hotel and Casino Las Vegas – June 14, 2016
I'm a current employee at The Orleans Hotel and Casino here in Las Vegas and the only thing I can say is Do not apply for the Count Room for this casino Boyd gaming prides itself in having their employees work as a team which is Not happening in this dept pretty much almost everyone has bad attitudes towards each other and they do a lot of complaining about each other then their always complaining about being short handed they have one guy who's on call but they won't call him when we need people on certain days in short I'm disgusted and I regret coming to this dept I also have to say I was warned about this dept before I applied about how it is so now I'm back looking for a new job
Struggling to raise a family in a precarious corporate culture
(All aspects of the gaming industry) (Former Employee) – Illinois – April 24, 2013
I was one of the most knowledgeable and respected members of the team, enjoying six promotions or parallel transfers with raises in eight years. My position was eliminated three different times, and I believe it was more than a coincidence. Pretty difficult to prove that, though. Twice it was done through property management, and once through the corporate office. Very disappointed with the corporation as a whole and would caution anyone trying to advance their career in the gaming industry to understand that there are great opportunities with other organizations who truly value relationships and operate with integrity, two cornerstones of the Boyd philosophy at which they have failed.
excellent benefits, pto, vacation, for the most part great people
letting people go is a priority in tough economic times, rather than look for cuts elsewhere; i.e., promotions or f & b
Great people outside of the surveillance department.
Surveillance Agent (Former Employee) – Shreveport, LA – December 19, 2013
I'm going to start this off by saying that the people I came across outside of the surveillance department were great. However, the people who work in the surveillance department in Shreveport often find the need to talk down about other employees who work on the casino floor. If you are a certain race in this department you will have to put up with smart or nasty comments/ insinuations and you will be made to look like a liar (especially if you have an education). My experience here wasn't a pleasant one. Boyd corporation needs to actually make sure the state police is watching the surveillance department as well, because something's that occurred should have raised some red flags in upper management. I could go on, but if your are a minority I wouldn't apply to this department in Shreveport because the employees who have been there a long time still have the mentality that the south shall rise again.
Front Desk Clerk (Former Employee) – Robinsonville, MS – May 26, 2013
When I started working for this company I thought it was a nice job until I start noticing favoritism. The management of the hotel department is awful. They do not care about their employees, just as long as the job gets done they do not care how it get done nor how long. There's no such thing as team work in the hotel department. Your PTO's are very hard to get, you might put your request in first but the person after you might get it. Your job title might say Clerk II Hotel or Front Desk Clerk but you will be doing 4 or 5 other jobs. Housekeeping, PBX Operator, Bellman, answering maintenance radio calls etc. You will hardly ever have a set schedule. You will never get off on time. Supervisor is very rude along with the hotel department manager. Also the business at Sam's Town is extremely slow. This company is more of a casino that cater to the elderly.
Low pay, business is slow, poor management, stressful, no teamwork, too many jobs assigned to 1 person