Data Entry (Former Employee) – Philippines – January 3, 2018
since we do edit medical documents, i find it hard but i have had a great experience with my co-workers and definitely it was a competitive. the ambiance was as quiet and cold. the most hardest part of the job was the calculating and balancing of the medicare. as we get along together i enjoyed much of the time when we seek competitors from another BPO companies.
Outgoing Mail Clerk (Former Employee) – Roseville, CA – December 6, 2017
Do not work for Pride BPO unless you want to be treated like a slave. They do not value their employees and the work environment is much like a high school lunchroom. They gossip and talk about you behind your back about things that do not pertain to the job. They treat employees like garbage.
Information Processing Specialist (Current Employee) – Midland, MI – September 2, 2015
Responsibilities Include, paying Freight, Rail, Ocean and Air invoices using S.A.P, MSMS and NEA (Next Enterprise Architecture ) software for Dow Chemical's Accounts Payable team. Another responsibility includes training new hires as they come in to new roles
My Co-workers think that I'm a great person to work with
making corrections would be the hardest part but not difficult.
the most enjoyable would be teaching others the job.
Analyst Lead - eMortgagelogic (Former Employee) – North Richland Hills, TX – May 15, 2015
Working for a distressed residential property valuation firm following the financial collapse of the recent decade meant plenty of business for a short time, and then very little business as the economy improved. Overall this company afforded me my first people-managing role and for that i will always be grateful.
Partner (Current Employee) – Los Angeles, CA. – February 4, 2014
* During a typical day at the office I would manage the day to day operations for the 2 call centers as well as the P&L and Balance Sheets. * I learned how to be versatile and wear numerous hats more efficiently and effectively than in previous roles. * I managed the entire operation from soup to nuts. This included the management of its people, the CRM, the books, the cash flow, payroll and hiring and firing. * My partners were the hardest part of the job as there were always 3 equally weighted opinions on the table; even if it ultimately came down to me to pull the trigger as CEO. This absolutely challenged my decision making process and made me a stronger executive. * The most enjoyable part of the job was pulling into the office and seeing the happy faces. Everyone was a team player and we all embraced creativity.
job responsibility as a TSE (Former Employee) – Reliance BPO Private Ltd – November 6, 2012
job responsibility as a TSE includes • Providing remote technical assistance over phone to Reliance wireless internet customer from all across India. • Providing technical assistance and troubleshooting in resolving technical issues like not able to connect to internet, Connect to internet but not able to browse, slow browsing speed, frequent disconnection etc.. • Providing technical assistance in Internet connection related issues on different operating systems like Win2k, Win Xp, Win Vista, Win 7. • Providing technical assistance with different internet browsers like Internet explorer, Mozilla, Google-Chrome etc • Providing technical assistance with browser firewall filter, cookies, internet web caching, browser popup blocking etc. • Resolving HSD connection issue of HSD Datacard. • Working on tools like Phonegene which is a SQL developed one in which the number is pasted In respective queries and details are retrieved . • Assisting customers in installing and uninstalling software’s that affecting access to internet. • Assisting and educating customer about the need of antivirus and assisting them in installing antivirus software’s. • Providing high class Technical service for customer satisfaction. • Handle customer’s issues and escalates hot issues to the management appropriately.
Coordinator, Secured Lending Services (Former Employee) – Pittsburgh, PA – June 14, 2012
Typical work day consisted of emails and phone calls to real estate agents throughout the country to get their reports in to our company within a 24/48 time period. I learned how to be persistent over the phone and through email. Management didn't explain what was expected very well and kept alot of changes to themselves until they would question us why we weren't doing what they wanted us to do. We weren't allowed to talk to each other throughout the day and had to sit in our desks very quietly and that was the hardest part of the job, because there was alot of down time during the month.