Enrollment Coordinator
Brand New Day, HMO - Signal Hill, CA

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KEY RESPONSIBILITIES:

  • Handle receiving, controlling, and processing enrollment, disenrollment and other types of enrollment transactions on behalf of Medicare beneficiaries, as well as any other required update to a member record. * Knowledge, understanding and support of the end-to-end enrollment process * Use judgment and informed decision-making to determine appropriate actions on elections & in handling discrepancies * Determine root cause of abnormal work volumes and escalate issues to management, as needed * Able to access multiple computer programs at once * Ensure compliance with state and federal laws * Transmit election information to CMS within specified timeframes and according to CMS guidelines. * Ensure appropriate letters are sent to members within CMS timeframes * Maintain effective relationships with external and internal customers * Provide knowledgeable responses to internal and external customer inquiries and concerns * . * Perform other duties, as they are assigned, to meet departmental performance goals and to respond to changing priorities. * 3+ years of Healthcare Experience or BA in Healthcare Admin required

How to apply: Please Fax resume to 562 981-5811 or via email