Coordinated transportation schedules; organized the delivery of materials; monitored the delivery of freight over long and short distances; and coordinated delivery pickup and drop-off. Managed the routing of incoming/outgoing shipments achieving high customer satisfaction. Collected and processed contractor’s paperwork to ensure accurate customer billing and weekly driver settlement. Determined optimal routing by prioritizing loads, defining routes, and negotiating schedules with drivers. Communi-cated effectively with brokers, freight forwarders, steamship lines, shippers, and receivers. Scheduled appointments and ordered/ monitored refrigerated containers, flat-racks and open-top containers. Monitored import releases from the pier to prevent demurrage. Monitored equipment and handled concerns relative to pick ups and deliveries with drivers, partner carriers, and port operators. Oversaw customer-based managing systems, spreadsheets, and websites. Cross-trained to perform additional operational functions in the absence of a co-worker.
not a great team of employees/no structure