The company used to be great...
Anonymous (Current Employee) – San Diego, CA – August 20, 2017
Now, the organization is filled with Senior leaders that make decisions based on what is in their best interests. The organization is trying to become a Great Place to Work and they are making strides. That is... if a donut on Friday or a candy cart rolling by with a free Snickers is what you are seeking.
The best part of the job is the people you will work with and their passion for the students.
The worst part of the job is that no matter how hard you work or how effective you are, you can get cut loose at any moment. Some departments micro manage to the point that if you do not clock in or out at precisely the right time or you spend a little too long in the restroom, you can receive corrective action. This can escalate and you may lose your job. The environment of fear is pervasive and management is powerless to do anything about it.
Everyone in a position to do anything about the situation points the finger at the Dept. of Education or the "regulators" for reasons why they are so harsh with the rules for student-facing departments.
My advice if you are exploring a position at BPI or AU, steer clear from the student facing departments. Those are the ones that have the most micromanagement, fear-based goals, and inexperienced management.
Great people and free education
Micromanagement for student facing roles