Cons: Management, Lack of Teamwork, High School Setting/Gossip
Bright Horizons, as a whole company, has a great mission statement. Their curriculum is built well and even though the job itself can be overwhelming at times, the children make it a wonderful experience. However, the children were the only part of working at Center City that was enjoyable.
Management was unbelievably unprofessional and unorganized. They were lazy and lied to not only the staff about important information, but the parents as well. Meetings would always consist of the same jargon - management blaming us teachers for everything and never taking our concerns into consideration. There were many instances when I've brought my concerns to management privately and they'd give me a false sense of security that they would help out and decrease the amount of gossip and nonsense that went on in there, but help never came. Some teachers were poor as well, only using up time to gossip about another teacher. Somehow those teachers were able to walk on water, while the dedicated teachers that cared so deeply for the children were left behind to sort everything out on their own. Even most of the parents thought management at this center was a joke. The worst part is how condescending the educational coordinator was towards staff and parents quite often.
The children deserve better and so do the families. The center city Philadelphia location needs to be fixed, as I have always believed that place has potential to shine. Staff members don't stay longer than 5-6 months at the place. They either quit or get fired over nothing. I would not recommend applying to this location unless you want a massive headache from management every time you leave to go home.