Pride and Prejudice: Not so Bright Horizon.
Pros: Decent benefits
Cons: Short, monitored breaks and lunches, unqualified Team Leads, Unhealthy, stressful work environment, Excessive irritable customers, archaic/outdated software, unreasonable call times and aftercall work
Typical office hierarchy, Team Leads do not help those who need it, and unfair, unattainable metrics. Short breaks and long work days with irritable customers makes for an unhealthy lifestyles and lack of motivation. Aside from the usual company picnic, the rewarding aspect of performing your job duties are little than to be desired, despite the fact that the benefits are quite decent. However, their judgmental and unfair work ethics with favoritism playing a huge role, it makes for a roller coaster of disaster.