Comment – April 21, 2016
Thank you for sharing your feedback with us. We are glad to hear that you have a positive overall experience during your time at Bright Horizons; however, wanted to address your concerns surrounding management. As a company, we are deeply committed towards ensuring a supportive work environment for all employees; we want our employees to feel not only that their work is valued and appreciated but that we value and appreciate the whole person. We do take issues regarding management very seriously and are not sure if you were able to try and address your them with your Regional Manager or Human Resources Manager; however, if you would be willing to share more about your experience, please contact us at firstname.lastname@example.org.
Comment – December 1, 2016
Thank you for taking the time to share your feedback. We believe strongly in our mission and the responsibility of caring for children is our highest concern. Transition periods can be challenging for a center and to have this disruption can be stressful for employees as well as the children and families. Please reach out to your Regional Manager and/or HR Manager to discuss any concerns that you have. They are the best resources in terms of support during a time where you may not have a Center Director. If you not sure where to begin in terms of reaching out, please contact HR Concerns or email@example.com so we can ensure you are connected and can share more details of what is concerning you at your location. Thank you for all that you do for children and families every day. It is such an important role and we want all our employees to be able to find the joy in their work, even when (or better, especially when) difficult situations arise.