Official response from Bright Horizons Family Solutions
February 22, 2018
Thank you for sharing this feedback. Bright Horizons is deeply committed towards ensuring a supportive work environment, as well as creating a great place for children, families, and our clients. While we are glad to hear that you enjoyed the connections you made with children and families, we are sorry to hear that you did not feel supported by your supervisors at work. If you’re willing to share more about your experience, please contact us at firstname.lastname@example.org.
Job Work/Life Balance
Very happy to work there and I miss it every day.
Art Teacher (Former Employee) – Tempe, AZ – February 6, 2018
Bright Horizons was a wonderful employer and a happy place to work. I spent 3 happy years there as the Art Teacher and enjoyed every minute of it. I had a great admin team and got lots of support
Assistant Teacher (Former Employee) – Newark, DE – February 6, 2018
My experience at Bright Horizons Famliy Solutions was not a good one. This was due to several factors. I had just completed my student teaching/Practicum and was very excited to start my employment as a full time lead teacher, however I was hired during the period when The Bank of America discontinued there involvement with Bright Horizons. This caused the environment to become stressful and cut throat.
Teacher (Former Employee) – Thousand Oaks, CA – February 5, 2018
I worked at Bright Horizons at Camp Amgen for 8 years and actually resigned as a teacher without having another job perspective.
Although the children and their family's are awesome, it's a highly stressful job. The administration team constantly watches and criticizes your every move with threats of verbal and written warnings, as well as having to be re-trained. It's stressful to go through your day walking on eggshells, fearful that you might make a simple mistake that may cost you a write up. Also, there is very little admin support if you're having issues with another administrator. Some lack the necessary education and experience that makes for a good administrator. One in particular who is not educationally qualified and although several formal complaints have been made regarding this administrator, myself included, little is ever done. Admin supports admin. Teachers are made to feel that they are easily dispensable and unappreciated.
So, if you have a opinion and a strong personality, this job is probably not for you. If you are passive, take criticism well, and don't mind feeling unappreciated, go for it! It's all yours!
Good insurance, great paid holidays, including Christmas and July 4th week shutdown.
Teacher (Current Employee) – San Francisco, CA – February 3, 2018
Before I started with BH, I never heard about them. It’s a great place to start off as a preschool teacher but once a few months to year passes by you’ll learn the “behind the scenes” background about them. BH has the highest turnover rate in teachers I have ever known. Behavior of children’s is a hit or miss. Some cases behaviors are bad. BH except children’s with challenging behaviors when there’s no behavioral specialist teachers on scene. Making if very stressful and difficult for their teachers. It’s more of a money thing. They can’t afford to remove child if enrollment is low. Some centers have low enrollment. BH charges families high tuition fees but pay their staff low salaries. School district teachers get paid more than BH teachers. Like i said before great place to learn but not a long-time career move. Their expectations is too demanding and high but they lack teachers support. Leadership teams are former teachers who has no real experience working in Administrative field. Check out their degrees, some are in another field. That’s why they lack worst situations how to operate a school. Most of the upper regional managers or higher ranks don’t have classroom experience. But they’re running a business for children’s. GO FIGURES! That brings us back to the highest teachers turnover rates! Some centers have parents determined the faith of a teacher(s) being inside a classroom and Leadership team will support that to have that teacher remove from that classroom to another classroom or fired them. If Teacher not fire their plan to make you uncomfortable to point makemore... you quit. Some centers have the worst Education Coordinator (EC). Bad attitudes not professional towards teachers! If there’s a family member working in center with a Leadership team member, trust there are some favoritism going on. BH has partner with Marin Day School (MDS). Teachers - Think twice about working with Bright Horizons.less
Great for new staff learners
Worst Leadership team, wealthy parents unpleasant and too demanding towards teachers
Primary Toddler Teacher (Former Employee) – Boston, MA – February 1, 2018
Bright Horizons had lots of room for advancement. This company took great interest in the employees and their futures. Parent partnerships were strongly encouraged and provided a vibrant, delightful, welcoming and nurturing atmosphere for children and staff.
Plenty of material to aide teachers in the learning process
School Age Head Teacher (Current Employee) – New York, NY – January 29, 2018
On a slow day, I would work 8-2 or 12-6 sometimes 8-6. I've learned how to communicate better with parents and curriculum planning. The teachers are amazing. The families are amazing. The schedule although it's flexible it's not consistent enough. Doing things last minute and having to rush is stressful. Parents dropping off kids randomly without reservations.
Site Director (Current Employee) – Tempe, AZ – January 28, 2018
Aside from the pay, this is an amazing company to work for. They work hard to create a comfortable culture to include everyone. I have worked at 3 different centers and each has been different but amazing.
Teacher (Current Employee) – New York, NY – January 27, 2018
A typical day at work includes interacting with the children and their families assisting and adding to their educational journey. Management shows favoritism. The culture is fast paced and cut-throat although there are moments of collaboration. The hardest part of the job is not having teacher support. The most enjoyable part of the job is interacting with the different families.
Teacher (Former Employee) – Montana – January 26, 2018
100%Turnover in a a few months. ( Need I Say More?) They charge families an arm and a leg then pay workers less then people make at McDonald’s. Management were a clan of feral mean girls that cared more about drinking than children in thier care.
It was a decent place to work but wasn’t very fair.
Associate Teacher (Former Employee) – Washington, DC – January 26, 2018
I miss working there because I love children and want nothing but twirl with them. My old boss wasn’t very fair and definitely. Could’ve have been a better Director. Also the Administrative Team needed a lot of work.
Have a good bit of diversity amongst staff and keeps your creative juices going.
Teacher (Current Employee) – Washington, DC – January 25, 2018
Overall working with this company has it's pros and cons. It's what you make it and your outlook on early childhood development in general. I have learned to stand for what you believe in and let your voice be heard.
Associate Teacher- Toddlers (Former Employee) – Washington, DC – January 22, 2018
It would be a good place to work if the pay would increase and if management was supportive. I enjoyed the work but had many issues with employees and retention. I learned a lot while there.
Always busy doing paper work, keeping up with the standards of the job. Training was always good, learning new ways to work with kids on different level. We had a mix culture of people from every where in language. I loved just to be a part of the student growth and to see them enjoy learning that was great.
Preschool Teacher (Current Employee) – Milton, MA – January 19, 2018
A typical day at work was stressful. There was never enough time in the day to get the things done that had to be done. We were continuously frowned apon when things were not completed but was also never given the necessary time to get it done. MAnagement never seemed to care about the well being of their staff and often made us feel guilty if we were ill and had to call out (which was not something that was done often). The hardest part of the job was to be happy. With the work load that is given and the amount we are paid is not worth it.