Comment – April 21, 2016
We appreciate you taking the time to share your feedback. As a company, Bright Horizons is committed to providing high-quality education programs and excellent care for children. Ensuring our employees have a supportive environment in which to carry out their work is a huge part of this; the emphasis on providing thorough (and meaningful) trainings and different avenues for support are meant to help all our employees achieve high levels of confidence and success within their roles. We are sorry that your personal experience has left you without this impression and want to address your concerns. We take any staffing issues (such as ratio) and the safety of the children extremely seriously. Please know that you can reach out to your HR Manager and/or Regional manager to share details on these issues. You also can contact our HR Concerns inbox with information or send an email to email@example.com so that we can directly address these concerns and help support you as an employee.
Comment – April 21, 2016
Thank you for sharing your feedback with us. We are glad to hear that you have a positive overall experience during your time at Bright Horizons; however, wanted to address your concerns surrounding management. As a company, we are deeply committed towards ensuring a supportive work environment for all employees; we want our employees to feel not only that their work is valued and appreciated but that we value and appreciate the whole person. We do take issues regarding management very seriously and are not sure if you were able to try and address your them with your Regional Manager or Human Resources Manager; however, if you would be willing to share more about your experience, please contact us at firstname.lastname@example.org.
Comment – March 18, 2016
Thank you for taking the time to provide your feedback. Being a teacher for Bright Horizons can be challenging but is also incredibly meaningful and important work. As a company, we are committed towards delivering on our promises: providing high-quality education programs and excellent care for children. Thank you for all that you do for the children in your care!
Comment – March 25, 2016
Thank you for taking the time to provide your feedback. Being a teacher for Bright Horizons can be challenging but is also incredibly meaningful and important work; our Back-up Care programs can be even more challenging because of the unpredictable nature of what you are providing for the children and families – many times urgent because the typical childcare has unexpectedly fallen through. We definitely strive to create as much consistency as possible within that changeable landscape, which means that following policies is very important and any infringements are taken very seriously. If you are willing to share more information about your experience, please contact us at email@example.com so that we can directly address any issues.