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BrightStar Care
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170 reviews

BrightStar Care Employer Reviews

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na
Caregiver (Former Employee), San Antonio, TXSeptember 15, 2014
Pros: na
Cons: na
great company to work for, great boss, the pay was good, great leadership
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Over all okay
Certified Nursing Assistant (Current Employee), Colorado Springs, COSeptember 15, 2014
Pros: making my client happy and letting them know i do care and i am here for them.
Cons: the physical accept it takes on my body.
I arrive at the clients house. Help them get out of bed shower, breakfast, house cleaning. I learn new things about different clients each and every day. My management team is okay. I never see any other co-workers besides the nurse who comes to fill medication on Thursdays. The hardest part of my job is lifting the patients helping them to the bathroom – more... if they are unable to do it. The most enjoyable part of my day is sitting, listening to my client talk about the lives they lived and experienced. – less
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i like working for brightstar they care and available for their clients
Caregiver (Current Employee), Orlando, FLSeptember 15, 2014
more hours more long term care would great for company growth
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I enjoy home health
Accounts Receivable Coordinator (Former Employee), Sierra Vista, AZSeptember 11, 2014
Pros: excellent software developed from brightstar corp, good field staff
Cons: no job description or fully developed policy and procedure manuals, no billing and coding manual or icd coding manual, no official training for billing and coding, no certifications or business office cfo that reveiwed on site
I have the previous experience of starting and working at 3 other home health agencies and went into this job with an open mind but have 10 years of previous mgt. experience. I was impressed by the software of the Brightstar corporation. Since it was managed as a franchise and decisions were also made at the local level independently there are some – more... things that did not work too well. That is why I was hired to collect over $500,000 and more past due money. Some of it was uncollectable and too old. – less
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BrightStar
STNA (Former Employee), Dayton, OHSeptember 7, 2014
Pros: flexiblility
Cons: communication with other staff members was limited
Overall working for BrightStar was a learning experience. My clients varied from being severly ill to just requiring companion care. It is my belief you really have to like and understand people to be in home health care and to do a good job. A day was never typical. I could have one client scheduled in the morning and end up adding three more through – more... out the day. I learned to think to think outside the box and if I don't have the answer it's okay to ask for help. My co-workers were great. Our communication was basically through a dailey log kept on the client. I would have liked to have more interaction with staff and management. It made my day knowing I made a client laugh or just help them during a rough time by being there. Obviously the worst part of the job is when a client passes. I had a client that was in the process of dying and she just wanted me to hold her hand and be there with her. Those moments are priceless. – less
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rOLES OF THE COMPANY ARE CONSTANTING CHANGING WITH LACK OF COMMUNICATION TO CAREGIVERS AND CLIENTS REGARDING CHANGES.
caregiver (Former Employee), Traverse CitySeptember 7, 2014
Very difficult company to work for due to lack of communication to caregivers and parents. No consistent scheduling , lateness on payroll and lack of support and communication on clients you serve..
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yes
Human Resources Manager-Trainer/Office Manager (Current Employee), Sugar Land, TXAugust 28, 2014
Very great place to work. Really enjoyed every aspect of it. Great environment.
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challenging
Operations Manager (Former Employee), Carolina, PRAugust 26, 2014
Pros: profesional enviroment
Cons: lack of equipment
everyday was different and challenging
great employees and communication
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Great place to work staff is wonderful
CNA/HHA (Current Employee), Milford, MAAugust 21, 2014
I would definitely recommend this company to other CNA.s looking for employment in the Worcester county area...All the clients I have had are wonderful and like Brightstar too
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Great Staff and flexible with schedule
CNA I (Former Employee), Leland, NCAugust 21, 2014
I loved all the staff that worked there and they were very flexible when I needed time off.
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Great clients,great locations
Nursing Assistant (Current Employee), Tinley Park,IllinoisAugust 17, 2014
Pros: clients close to home, weekly pay
Cons: 24 hr cases and not enough time with your own family
I had live-in cases also some hourly. When I got pregnant I had no benefits and had to leave and practically live off of what I had saved. The owner was sometimes hard but who isn't, but overall I love my clients,the company and also my co workers. The pay could be better but for 11/hr you are really not doing much. And also weekly pay was great. I – more... can't wait to return in a few weeks. – less
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Do not work for this company if you are grown and have responsibilities
Certified Nursing Assistant (Current Employee), Windsor Locks, CTAugust 9, 2014
Pros: meeting new people
Cons: pay rate and communication
BrightStar is by far the worst company to work for. The communication is horrible. You have to many chiefs and not enough Indians, meaning everyone want to be in charge. And the pay is not enough for all you do. You do all the work and get paid 11.00. Your cooking, cleaning, doing laundry, driving some of their clients to the Doctors,grocery store and – more... not to mention cleaning the clients after a bowel movement all that and they only want to pay 11.00 an hour. Like i said you do all the work and get paid the least. When the people in the office bringing home 30,000 for just sitting on their behinds your exposing you, & your family to all these different germs for a measly 18,0000 .a year – less
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Decent Agency
CNA/Caregiver (Former Employee), Gurnee, ILAugust 4, 2014
I performed ADLs in the home and or facility settings. I learned a lot of skills for various areas of this field. the management at times were hard to deal with as far as communication and the delivery. My co-workers were ok and at times there was a joy of working with them. The hardest part of the job was not always knowing what to expect. The most – more... enjoyable part was the gratitude from the most appreciative people we encounters. – less
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Entry level call center healthcare directory
CNA/CHHA (Former Employee), Antioch, CAJuly 15, 2014
Pros: -
Cons: -
Inconsistent, national healthcare service-

inconsistent co-worker scheduling. Poor communication.
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Great place to work
CNA (Current Employee), Brunswick, GAJune 30, 2014
Brightstar is a great company to work for. The Owners and nice and I love the field I work in.
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Could be nicer the manager is still the best leader just more updates for employee great personality clients love her
CNA (Current Employee), Stillwater, MNJune 22, 2014
Pros: more appreciation needed for employees doing a great job better training
Cons: send monthly updates to employees of changes so employees do not pay extra for shots
No benefits should think more of employees need higher wage for cna who goes over. And above calling more appreciation
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Wonderful place to work very family oriented
CNA (Current Employee), Leland NCJune 20, 2014
Pros: great place to work
Cons: not enough clients
Excellent place to work and very family oriented that works with your schedule and great clients.
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Great Company that is really growing fast
Office (Current Employee), Fort Wayne, INJune 19, 2014
Pros: great people, fast growth, really care about clients and employees
Cons: fast growth means that employees can get lost in shuffle
Good people that really care. They are growing fast so there are lots of opportunities.
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Good company
Home Health Aide (Current Employee), Fort Wayne, INJune 18, 2014
I love working for Brightstar. The management is amazing. And clients are so appreciative.
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Activites that the client wants to do
companion (Current Employee), manatee/sarasota areaJune 17, 2014
Came in checked on my clients. See what their schedule look like and everything i need to do for them for the time that I was there. I would run errands for them. Feed them if they needed any help. Help them with their showers and care for them till I left for the day. The most enjoyable thing is taking the patients outside getting to talk to them to – more... see how they feel. The hardest part of the job is when their having bad days can i help them get over what their going through. – less

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