Excessive long hours, not a good career for people with spouses and / or children
teller (Former Employee) – Charlotte, NC – October 4, 2015
The hours are ridiculous! When you interview management does not explain that a normal 8 hour shift job is 12 hours with the company. A person can work up to 17 hours or more EVERYDAY!! No one is allowed to leave until the work is complete. Regardless if you have commitments after working all day til night, no one is allowed to go until he or she speaks to a supervisor.
There is not enough staff for the amount of workload in the office. They need to create 2 shifts in the office but management constantly says it is not necessary. That is not true! It is a definite need!!
The office is extremely unorganized, there is no stability, no proper training, people get tired and that causes a lot of other issues management seems to not comprehend.
The level of communication and ownership does not take place.
Basically the office need to make major changes if they plan to retain the employees they currently have and any future employees.
able to listen to music with headphones on while working
extreme long hours, unorganized office setting, no proper company training