At British Airways I held the position of duty manager. I worked in the baggage area, and I had a crew of between 25 and 30 men and women working for me and with me.
I would start my day by setting up my departing flights and doing whatever necessary paperwork that had to be done. I would check for flight arrival and departure times and work accordingly in regards to setting up personal to handle the flights. My co-workers were great we all were one big workforce family. The hardest part of the job was when i first started. I had to learn a lot in a very short period. The most enjoyable was seeing the satisfaction on the customers faces when they have been taken cared of. While working with British Airways I improved on my managerial skills. Prior to joining the B.A team I was a manager at my previous place of employment.