Family friendly environment that valued hard work and client relations
Client Support Representative (Helpdesk) (Former Employee) – Jersey City, NJ – June 7, 2017
Working for the client support help desk at Broadridge, provided something different or new to learn almost everyday. Management and fellow coworkers felt like a family; however, we all held ourselves accountable, which made me a better worker. The hardest parts of the job were getting calls about things that had nothing to do with my group, but I had to point that caller in the right direction or connecting the right people together for conference calls. All things I generally had to learn on the fly. Of course I never shied away from asking for assistance from my coworkers, whom were always helpful. Most enjoyable part was coming into something new everyday.