Senior Technical Specialist - Project Leader (Current Employee) – Telecommute from Home – October 24, 2013
Reviewing Application Support Work Requests. Reviewing and Approving technical Infoman changes and PDX Segments submitted by Development. Fielding questions and providing solutions from Development teams regarding JCL, NDM, OPC Scheduling, CICS, TSO Access, Storage related issues and allocations among other Technical concerns. Attend Technical Peer Reviews and provide process improvements. Resolve JCL, NDM, Scheduling issues that Operations staff cannot resolve. Create Procedures and Documentation for Development teams to follow to ensure System Integrity.
There is always something new to learn and our staff has a great rapport with the Development, Network and Operations teams.
We often take on more responsibilities with limited staff resources.
Process driven operations with minimal advancement
Trust Operations Assistant Manager (Current Employee) – Denver, CO – December 29, 2016
Work load became very heavy as minimal advancement occurred. It seemed towards the end of employment that you're valued more as an expendable means of cost effective production generation versus a valued employee of the company.
Focused more on timelines than quality or customer\employee relationships
Applications Developer Consultant (Former Employee) – Edgewood, NY – December 30, 2016
Managers would dictate timelines regardless of qualified developers recommendations for how long tasks would take. This would require extended overtime to make up for the given timeline. Employees are treated as scapegoats by the management.
QUALITY CONTROL / QUALITY AUDITOR (Current Employee) – Columbus, OH – December 10, 2016
I have found this job to be not very challenging and it has a very poor work-life balance. We work way too many hours and get very little rewards or compensation for it. The company itself is great, I just don't care for or feel that type of work is a fit for myself.
Sr. Management didn't truly follow the core values of the company. Management promoted a work life balance approach, yet forced associates to work 12 hour days for over a week straight each month including weekends and multiple holidays each year. There is a need for the leadership to actually spend time getting to know the associates and not sitting at their desks nearly all day. Leadership needs to do a much better job working to promote associates and determine what their personal short term and long term goals are. Management also had a very difficult time answering the tough questions about goal setting and growth and advancement. Opportunities were promised, but management didn't follow through. In short, over promised and under delivered, and truly needs to live the core values of the company....walk the talk.
System Architect (Current Employee) – Edgewood, NY – November 26, 2016
Senior Systems Engineer with 15+ years of experience in managing and supporting IT infrastructure within financial services industry. Hands-on experience in public cloud migration, private cloud setup, system administration, project management and network administration. Excellent leadership and problem solving skills.
Growing organization with the opportunity for increasing reponsibility.
Account Manager (Current Employee) – Jersey City, NJ – June 28, 2016
Fast paced work atmosphere that is never the same day to day. Focused on learning the strategic intiatives of my assigned clients while aligning my firms resources toward delivering enterprise wide software solutions. Serve as a point of escalation who runs the day to day production support, project management and invoicing for large fortune 500 clients. The most enjoyable part of the job for example happened today when i called a prospective client and reviewed out value proposition and walked away with a few takeaways and a follow-up product demo.
The least enjoyable aspect of work are the escalation calls where clients are frustrated with our support model and like to take it out on me. I talk them down from their soapbox and ensure them that we will stay on this problem through resolution.
flexible work hours
lack of customer support, SME's and developers to help close out production issues.
Quality control Auditor (Former Employee) – Edgewood, NY – December 1, 2016
Would assist Assistant managers with there daily duties such as food safety, scheduling, training. Helped me understand a lot in regards what management is in overall. Co workers were very dedicated. Management were very knowledgeable.
Work environment and life balance is alright. Technology used is dated, management going through too many changes. Hardest part of job is adjusting to the changes, sometimes company goals are not transparent.
INSERT OPERATOR LEAD (Former Employee) – Coppell, TX – April 29, 2016
Coming in, not knowing what to expect as far as what the hours will be for the next day or knowing if we will have to work the weekend.
I learned that if you show others appreciation and respect your job can and will be less difficult.
Management plays favoritism to friends and "certain" coworkers or individuals working under them. Also management seems to not know what's going on within the company at times. Poor communication, unprofessional. Only tells certain individuals when a certain position is open.
Shows teamwork mainly when their backs are up against the wall. TOO many egos with too much pride. But works great with people they friends with.
Not being appreciated, difficult work hours, being underpaid,
Seeing familiar and old faces each month
"Some" free days off when we peform great "sometimes"
Working 8-12hr shifts but only gettin an hour lunch break
Project Administrator (Former Employee) – Edgewood, NY – January 19, 2016
Broadridge is a great place to work. The environment is laid back while still being fast paced. The culture is great. However management doesn't always listen to employees. If you come in as a temp, you'll learn a lot but don't expect a great ear from management.
Good caferteria food. Laid back environment.
Management doesn't always listen to employees. Advancement for temps is lacking