Tier 2 Lead Support Provisioner (Former Employee) – New York, NY – March 10, 2014
My former co workers were a pleasure to work with everyday. The work load and pay are not compatible. You spend the majority of your day defending your work and having more responsibilities placed on your with no compensation or incentives. Upper management is clueless to the everyday needs of the employees on the front end. Customers feel the tension between upper management and the front end employees
Account Executive Level 2 (Former Employee) – New York, NY – December 7, 2015
Co-workers pleasant to work with. typical day cold calling, knocking on or calling 50 plus clients. Learned how to get past any gate keeper and sell to anyone. Management experienced most enjoyable part $5k-10k monthly bonuses checks
Senior Repair Voice Repair Tech / Data Tech (Former Employee) – New York NY – April 30, 2015
Never really could say anything bad about this company went I was there. Management treated me nice and the people was really nice. I got the training that I needed even if you didn't know all you had to say you didn't know and they would get you the training you would need. The only bad thing was because of the type of business the company was always being brought by another company which resulted in layoff.
sr.customer service representative (Current Employee) – Rye brook, NY – October 31, 2014
This environment is too laid back.management style is poor and unprofessional even giving way to too much favoritism. Needs to spend more time on training and helping to resolve customer issues. Due to this the customers detect the unprofessionalism when it extends to their poor service that goes beyond customer service. This company is also very slow on advancement and not competitive in salary as an incentive to very hard working and productive employees. They frequently allow the professional and intelligent to easily walk away from their company therefore the turnover rate Is tremendous and frequent In the ryebrook, ny office. People are underpaid and underappreciated.
ammenities in the building, gym, cafeteia and friendly employees.
Collection Specialiost (Former Employee) – New York, NY – September 3, 2014
My day conisist of calling customers with out standing balances on overdue invoices, The hardest part of my job was when i had to interrupt a customer service due to non payment , The most enjoyable part was exceeding my limits and pleasing my supervisor by meeting and beating all deadlines , I learned as a Collection Rep that you need to have patience be organized and follow up with your customers in order to be sucessful .What I do have is the ability to learn quickly and pay close attention to detail, If I'm given the opportunity and the right mentor I can do anything.
over 8 years of experience
entry level excel due to working with internal systems but currently taking a excel course
Sales (Former Employee) – Rye, New York – July 22, 2014
This place is too laid back. NOT professional and they do NOT appreicate they're employees like they should. Bosses are lazy and employees will throw you under the bus real quick. Good place to work if you just want to be lazy and not have someone down back.
Competitive products, good benefits and great employees
Director (Current Employee) – King of Prussia, PA – May 23, 2014
A typical day at Broadview is busy. You have the opportunity to work on lots of different projects as the company continues to adopt new technologies and methodologies to improve sales and the overall experience of customers.
Everyone is working hard but not over worked. A lot is expected but the pace is acceptable.
The hardest part of the job is getting it all done. As customers evolve and Broadvies does as well, there is always a lot of work to do.
Senior Management is very approachable and friendly (unusual for a company this size).
Services are reliable and the reviews from customers are very good.
Family friendly, adopting new technology, focused on the customer