Brockton Neighborhood Health Center Employee Reviews
Showing all 9 reviews
Job Work/Life Balance
productive and busy
Extern, Managed Care Department-hired (Former Employee) – Brockton, MA – July 10, 2015
Having my internship there than getting a chance to work there was a wonderful experience, I learned alot it was a fast pace in environment. I worked as switchboard and answered the patients calls and booked appointments if needed.
MEDICAL ASSISTANT (Current Employee) – Brockton, MA – May 30, 2015
Greet patients and take them to exam rooms and take vital signs. I learned having more experience with hands on. I manage to think out of the box when some crucial situations arrive. I would recommend for my co-workers an advance training in Customer Service. The hardest part of the job is when I see lack of communication between co-workers and the most enjoyable part is when somebody call me for help because I feel that they recognize my abilities which is good because I know that I am doing a good job.
Community Health Worker (Former Employee) – Brockton, MA – May 29, 2014
I liked most of my coworkers, they did provide opportunity for education and professional growth, however not enough training or direct supervision provided. Manny times i was frustrated without support!
Certified Dental Assistant (Current Employee) – Brockton, MA – September 11, 2013
You see about 15-20 patients a day with two full schedule. It is a fast paced environment with different race of patients. Can be very overwhelming but if you are someone who likes to busy then it is a good start. Very clean and respectable environment with assistant that are willing to help.
Senior Clinical Secretary II (Former Employee) – Brockton, MA – February 18, 2013
Performed receptionist duties as required. ❖ Handled all patient care data entry and checked insurance eligibility. ❖ Check in and out patient, filing and manage referrals w/o authorizations when needed. ❖ Scheduled follow up, physical, nurse, labs, social worker and specialist appointments. ❖ Called other facilities for referrals to other specialists. ❖ Skills in using the last ICD and CPT diagnostic codes ❖ Excellent knowledge of NextGen system. ❖ Used sometimes as an interpreter for non-English speaking patients.
Telephone Operator (Current Employee) – Brockton, MA – May 20, 2012
I work in the switchboard which tends to be a very busy place. Phone rings all day and a group of ten people work hard to make sure no calls are dropped and that patients, hospitals, and providers get the help they need. Lots of people I work with are nice, some are more helpful than others, but it is like that everywhere. The management are always doing their best to find ways to make life easier for the patients and employees. I enjoy speaking to our patients and providing whatever help they need.