Assistant Service Manager
5 Years Experience
High School Graduate
Full Time w/ Benefits
Responsibilities include communicating with service customers via telephone and in person. Prepare written estimates for service work and parts; act as liaison between customer, manufacturer reps and technicians; strong interaction with in-house technicians. Track service/work orders; parts requests; perform timely follow-up with customer. Input/track work orders through computer. Ensure timely completion of work order and invoice submission.
Strong working knowledge of parts and supplies used in the maintenance and repair of commercial lawn equipment and power sport vehicles.
Strong retail sales experience, preferably outdoor power industry
Excellent customer service skills.
Excellent communication skills: verbal and written
Computer proficiency: Internet; MSOffice; C-Systems (or other outdoor power software).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
TO APPLY FOR THIS JOB: Email (Microsoft Word .doc format) your cover letter, resume and salary requirements to Mike Baum.
Rate of pay is based on experience $12.00 - $20.00 an hour + Bonus opportunity