Assistant for a property management company
Assistant for a property management company (Former Employee) – Las Vegas, NV – February 5, 2014
A typical day at work consisted of answering multiple phone calls during the shift from prospects regarding advertised rental properties our company managed, as well as complaints from current tenants. Also, contacting HOA's of current managed properties regarding violations tenants may have incurred. Filing and organization was an essential part of the day. Emailing and faxing correspondence with prospects, vendors, handymen and homeowners. Posting and advertising our rental homes on marketing websites. Receiving applications for rental homes, making the leases, receiving monies for security deposits,rent, or any other payments.Depositing money into our companies account before the end of the day. Upon receiving my real estate license I would go out to show our homes to customers. As well as updating the property manager throughout the day of any new issues or complaints. And, many more property management task. The office consisted of the owner/broker/property manager, office manager and I. The hardest part of the job was receiving complaints from tenants and not having any control of how I could help them until the property manager was notified of the issue, then the homeowner's had to be contacted and many lived over sea, and would not get back to us in a timely matter, and during the waiting time the tenants would keep calling and complaining. It was stressful at times, But, It was a great opportunity for me to have worked there due to the experienced I gained in dealing with customers, and handling issues that came aboard, and being in a professional atmosphere.