It was and then it changed.
Pros: Set Schedule + OT
Cons: New management, new phone system
When I was first employed at Brookdale, I enjoyed it very much. I finally found a job that I actually enjoyed working. My co-workers were like family When I first accepted the job, I helped people. . If I helped just one person all day, I felt accomplished. Then, We got another director and everything changed. It became a very cold and negative environment. I dreaded going to work. We were no longer allowed to help the customer anymore--- It became about numbers. Even though they say, "We want to help you find the best solution", They really just want numbers. It became to impersonal for me.