Brookstone Employer Reviews

People are fun to be around. Always tons of items to play with and learn about during your down time. Management is fun to be around, but serious when necessary.

the job, was good, but trying to push expensive items when the ecomony crashed was very difficult to sell items people didnt really need.

I loved this seasonal job! It was a learning expierience while having fun.

Exciting job located in security. Pros: co-workers were friendly, goals were attainable, new products constantly released, different customers kept the job fresh. Cons: regular customers were a rarity and coming through airport security could be a pain.

I was the assistant manager at this job, so it taught me alot of responsibility, I was able to interact with customers, and working as a team with my sales associates.

Not as fast paced as other retail stores but it is very interesting.

We have a lot of fun meeting new people everyday from all over the place. i think one of the hardest part of the job is when you try to communicate with someone one that don't know English and that's what makes it fun at the same time

Dec 2006

·Pack and unpack items to be stocked on shelves in stockroom.

·Store items in an orderly and accessible manner.

·Mark stock items using identification tags, stamps, electric marking
tools, and labeler.

·Clean and maintain supplies, tools, equipment, and storage areas
in order to ensure safety.

·Keep records on the use and/or damage of – more...  stock and equipment.

·Examine and inspect stock items for wear, defects, and reporting any damage to supervisor. – less

A typical day at work would include greeting customers, sales, product demonstration, open/close procedures. Brookstone helped develop my sales and customer service skills. The company is very adamant about interacting with the customer, asking provoking questions about what they're looking for, finding the customers interest, and convincing them to – more...  buy the product. Management is great at keeping tabs on productivity and sales. Although, it's almost apparent that the hierarchy of management isn't clearly defined. The hardest part of the job is selling the add-on's. When customers came to the register to be checked out, we would have to give a sales pitch to sell them one last item. For the most part, it would be an item that wasn't necessarily needed. The push for those sales was somewhat difficult, but none-the-less a key factor in teaching me how to increase my sales ability. The most enjoyable part of the job was the clientele. Being a specialty store, it brought in a wide variety of customers. People who were "just browsing" would give me an opportunity to practice my interpersonal skills and talk with them. Those who came in to buy something specific allowed me to have a more casual conversation and get to know them. By doing so, it helped bring back customers continually to shop for more. – less

I have learned many things while working at Brookstone for 2 seasons. I was Assistant Manager back in 2010 and Stock in 2011. I scanned shipment, stocked the sales floor, and also learned how to process payroll and managed 3-5 individuals at once.

A good experience in interacting with customers about products and information on them.

This company's value system is based in finding the customer's needs and wants satiated with innovative luxury items.

As the operations and visual manager I was responsible for all aspects of running the business from visual, staffing, stock management, inventory, sales. training, and store cleanliness. i worked for a great and challenging manager who pushed and motivated for growth. I learned a lot and still use some of his methods to motivate and train my team. My – more...  coworkers were a great bunch of people to work for and it was great developing them into the professionals they are today. The hardest part of the job making sales goals although at the time we were 2nd in sales for the district, (we had a great team) the most enjoyable part of the job was working with a great team and supervisor who wanted everyone to succeed especially me. – less

I enjoyed the job overall. Talking to people from all over the world is fun. This was a job that was very busy-non stop calls day or night but it wasn't difficult.

This company has several different products from kitchen gadgets to office supplies.The company always has something new en route to the stores.

The culture at Brookstone at the store level is a fun, active place to work. There is always something that has to be done, staying busy is a plus. My coworkers were excellent people to work with. Dealing with customer service has greatly improved my people skills and can help anybody else who works there.

what i love about the job was helping the coustomers out with products i love helping do things like carry there stuff to the car even fixing things for them cause it bring me joy when i help them and see them happy.