Grass is not greener at Brown & Brown
Account Manager (Former Employee) – Central Florida – August 15, 2017
This company supports a separation between sales and account managers, which creates for a stressful and unnecessary competitive environment. The PCL's are mostly those promoted from sales to a leadership role, but most PCL's lack the human/employee relations training on dealing with the day to day operations of the Profit Center. In fact, they are required to continue selling rather than caring about their staff.
The company itself was hard to understand. It was treated as a solid company for the benefits of the upper management, but for sales/leads and benefits, it was treated as a small business. Clients are constantly contacted by other Profit Centers to a point they leave Brown & Brown all together. I was told that the confusion was due to the appearance of disorganization and lack of communication throughout the company.
For being an insurance company, the medical benefits are okay but not great. Especially, for being such a huge company, you would think the rates for employees would be much less, which is not the case. I went to a small company, paying less (new company contributes 50%) and better benefits.
I would not recommend working for this company or using this company as an insurance agent. It is too segregated for me in all the wrong areas.