Brown & Brown Insurance Employee Reviews

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A big company run like a small company
Account Manager (Former Employee) –  Tampa, FLOctober 8, 2017
Brown and Brown can improve on technology and IT. It is a big company run like a small agency so logistics are a nightmare. You will find great people and good managers. Once you get in a department it will be hard to move within the company since nothing is centralized. If you're great at sales, this company will be perfect for you.
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Stressful Work Environment
Personal Lines Assistant (Current Employee) –  Stockton, CASeptember 20, 2017
Due to poor management the office atmosphere can be extremely stressful at times. Employees are not paid a fair pay rate for the amount of work they are expected to do. Training is not done well.
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Management Extremely Poor
Commercial Account Manager (Former Employee) –  Anaheim CAAugust 24, 2017
This is an extremely mis-managed office. The manager has little-to-no Insurance experience and the employee turn over rate is very high because of it. They are very cheap with the pay and prefer to bring in people with very little experience so they do not have to compensate them much. Nightmare.
Pros
Most Co-Workers are pleasant
Cons
Cheap. Disorganized. Mis-Managed.
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Grass is not greener at Brown & Brown
Account Manager (Former Employee) –  Central FloridaAugust 15, 2017
This company supports a separation between sales and account managers, which creates for a stressful and unnecessary competitive environment. The PCL's are mostly those promoted from sales to a leadership role, but most PCL's lack the human/employee relations training on dealing with the day to day operations of the Profit Center. In fact, they are required to continue selling rather than caring about their staff.

The company itself was hard to understand. It was treated as a solid company for the benefits of the upper management, but for sales/leads and benefits, it was treated as a small business. Clients are constantly contacted by other Profit Centers to a point they leave Brown & Brown all together. I was told that the confusion was due to the appearance of disorganization and lack of communication throughout the company.

For being an insurance company, the medical benefits are okay but not great. Especially, for being such a huge company, you would think the rates for employees would be much less, which is not the case. I went to a small company, paying less (new company contributes 50%) and better benefits.

I would not recommend working for this company or using this company as an insurance agent. It is too segregated for me in all the wrong areas.
Pros
None
Cons
Everything
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Large Agency challenges with Pros & Cons
Employee Benefits (Current Employee) –  FloridaJuly 29, 2017
circus world learning center where working managers are only in it to win it and take credit, not teach or educate the team. The "open door" policy is not used for the greater good of the company but to line pockets in this smoke in mirrors agency that starts at the word Decentralized!
Hard to get up and go each day to the same show but the people are in the same, fantastic.
Pros
co-workers, medical insurance, matching 401k
Cons
conservative company, archaic practices
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The company has low pay
Commercial Lines Assistant & Accounting Operations (Former Employee) –  Mahopac, NYJuly 27, 2017
The company does not care about your advancement. You start off at a very low salary and it is hard to move up. The workplace culture was not enjoyable.
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Has been years since I worked there
Customer Service Representative (Former Employee) –  Lafayette, LAJuly 9, 2017
Was a great place to work while it was family owned. Learned a lot and met a lot of interesting people along the way. It was definitely a learning experience for me.
Pros
people
Cons
management
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Horrible Insurance Company
Worker bee (Former Employee) –  Syracuse, NYJune 30, 2017
Managers play favorites, ignore the problem employees, high stress work place with low stress pay. Find another company to work for if you really want to work in Insurance. Supervisors do foolish things to each other during the work day (i.e. block office doorways with boxes so person cannot open the door to leave). These are supposed "grown-ups". HR does nothing with any issues that should be addressed. Sad, sad, sad. Do not apply and subject yourself to this type of work place.
Pros
Pretty location downtown Syracuse, Ny
Cons
Unprofessional behavior, poor pay scale, unbalanced workloads.
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Brown and Brown
CLAIMS ANALYST (Current Employee) –  Charlotte, NCJune 16, 2017
Great place to work if you like working in claims. The job culture is relaxed, you can come as you are to work. The hours are long and the phone rings 24/7, but its overall a good place to work.
Pros
pay
Cons
long hours
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i felt good
Babysitter (Former Employee) –  Bronx, NYMay 31, 2017
i feel good becuase it was a great experienced to work with the kids and we always follow them everywhere and to get some free lunches and we went to trips
Pros
free lunches
Cons
you needed to pay
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Must be money motivated to be a broker here.
Broker (Current Employee) –  AZMay 15, 2017
This company is in the money making business. That statement is the mission in the company. If you do not want to make money, than this is not the company for you. With that, there is a lot of opportunity to have a great work/life balance while making a lot of money once you become validated.
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Great work environment
Manager/Producer (Current Employee) –  Springdale, ARMay 12, 2017
Amazing company to work for. Friendly and loving co-workers that develop into your family by the time you leave work. Everything is great about this company.
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Great environment for self starter
Commercial Claims Administrator / CSR (Current Employee) –  Clearwater, FLApril 16, 2017
HORRIBLE MANAGEMENT - you will constantly have to tell your supervisors what you are doing and how to do it, as they will not know. If someone fails to workout in one department, they are generally given a management position in a different department they know nothing about. You will be paid much less than them and have to make sure you do your job right as you will receive no guidance whatsoever. Additionally, managers have no management skills nor do they care to - they will hire new people in at the same job as you for much more money and not bat an eye over it.
Pros
benefits, somewhat decent starting pay
Cons
minimal raises, lazy managers
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Go elsewhere, not a good environment
Underwriter (Current Employee) –  Dallas, TXApril 15, 2017
Dallas- co workers backstab each other , the CEO is a screaming bully, toxic work environment, no room for advancement
location is ok, some benefits aren't bad, which is a good thing. you'll need the meds to cope with the place
Pros
Location
Cons
see review
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Great work enviroment
Large Commercial - Intern (Former Employee) –  Bethlehem, PAApril 3, 2017
It's a great place to work and has great people to work with. The managers are extremely nice and sensitive to matters regarding time off. I would recommend to anyone that wants to work there.
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Brown & Brown
Commercial Insurance Executive (Current Employee) –  Clearwater, FLApril 3, 2017
Brown & Brown is a fast paced collaborative environment. I worked in the Clearwater, FL office. It is an overall solid culture and featured a very extensive training program.
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Acquired partnership where I worked; major clash of cultures.
Accounting Manager (Former Employee) –  FloridaApril 3, 2017
Employees put in the middle of old partners vs. new corporation management. Corporation had tight deadlines and additional reporting; partner said "don't waste time and prepare reports without my prior approval" and wasn't available for many approvals. Partners understood that they would have control for 2 years and would be paid a bonus at the end if they met goals; corporation wanted this new division to be fully integrated in the 2 years. It was difficult to work there during this time.
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Unrealistic work load and expectations
Account Manager (Former Employee) –  Overland Park, KSMarch 26, 2017
The benefits and compensation are decent at the Arrowhead General Insurance branch - located in Overland Park KS. I felt like I had a family with my peers, and there are some very talented people that work there. However, if you value a work-life balance, training, and support in your role from your employer, they are non-existent here. The workload and performance expectations by management are unrealistic, and the turnover in the Account Manager role is enormous.
Pros
Peers
Cons
Training, work load, work life balance
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Fantastic company
Marketing Analyst (Former Employee) –  Daytona Beach, FLMarch 25, 2017
Entry level pay is low, but there is a lot of opportunity to grow and earn money at this company. Love to promote from within and there is a very open line of communication with upper management.
Pros
Culture, Management, opportunity to grow
Cons
starting pay
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Needs to learn about caring for all employees
Flood Specialist (Former Employee) –  St. Petersburg, FLFebruary 27, 2017
Company was purchased by the B & B and it quickly became a survival of the fittest. Of course the poor management in the original company stayed on since they fit the mold - uncaring, backstabbing, unfit to run a company - Go to a Conclave where excess is everything and find out why you can't get a raise. All I can recommend is RUN if you come across this company and its affiliates.
Pros
None
Cons
Management need training of ALL kinds
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Overall rating

3.1
Based on 65 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.1
Job Security/Advancement
2.8
Management
2.7
Culture
3.0