Data Spec / Phys Srvcs Rep II (Former Employee) – San Francisco, CA – August 31, 2017
Downsized company regularly, then would rehire and downsize again. A company this size should be more nimble to change to meet market changes. It is hard to get ideas listened to but you can speak to power here.
Paid time off policy
Departments are autonomous and don't always work for the common good of the company
Marketing (Former Employee) – Oakland, CA – July 31, 2017
They brought back old management after the new management left. The company says they are start-up style but they are not. The culture is okay if you like to work at a place that doesn't have clear goals or objectives. Some departments are great while others change directions without letting others know.
Operations (Former Employee) – Oakland, CA – April 5, 2017
The company continues to promote employees that have been with the company since the dark ages. They don't know much about how a corporate company runs or operates because they haven't worked anywhere else to know any better. The CEO who approves these promotions don't seem to care much about their poor skills. These executives have performed poorly for many years! They just had company lay offs but they don't seem to put two and two together that poor employees create poor output. The company is a sinking ship and the people steering the ship are okay with it as long as they have fat pockets for the time being. If you have pride in the work that you do, don't work here. You may have brilliant ideas but the people at the top will treat you like you don't know a thing. Run away from here. It is not a company where you can thrive unless you're likeable, young or a "yes" person.
Bart stop is right underneath the building so it's convenient commute wise
Horrible, horrible leadership team. The worse I have ever experienced.
Referral Services Coordinator (Current Employee) – Oakland, CA – January 23, 2017
This company is for people that stands for nothing so they can fall for anything. No room for advancement, weak minded management, and not appreciative of hard work and dedication. There is no training program in place. You sit with someone that will show you how they do things and then release you so when there are mistakes made, they have someone to point the finger at. Most of the clinical staff members are rude and not helpful. I would not recommend this company to work for.
Bad benefits, poor compensation, horrible training, lack of communication
Small company and great place to work. Feels like a family.
Contract Specialist (Former Employee) – San Francisco, CA – May 1, 2016
Excellent place to work. Small company, people are very friendly and there is a feel of a working family. Upper management understands the day-to-day challenges and is involved directly. Also, there are many programs and educational tools. It is a great place to work.
Marketing Coord/Exec Assist to VP/ Brand Strategy (Current Employee) – San Francisco, CA – December 15, 2014
Some very nice people work here. There really is no organizational culture although the company seems to be putting forth an effort. Departments are disconnected and there is a huge disconnect between the c-levels/vp's and the normal population of the employees. I think that there could eventually more cohessieness, but it will take a lot of time and work. Agian, there are some really great people that work here.
CLAIMS EXAMINER (Former Employee) – Modesto, CA – June 19, 2014
Typical day at Brow and Toland was to ensure I am paying the claims correctly for the physicians. We had a manual for each physician and had to ensure they billed for services that they have license for with that said when I am a claims examiner it is my responsibility to know the claim I am paying is authorized for the services. The hardest part of my job was I was working two jobs Brown and Toland as part time claims examiner and a full time at American Medical Response as a biller. I got to experience both sides billing and paying claims.