RN (Former Employee) – Jacksonville, NC – September 3, 2012
During my interview I was not told exactly how aggressive & mean most of these patients are. I was in orientation for 1 week and received 6 days of actual on-the-job training. You pretty much only get 6 days (2 weeks @ 3 days per week). I have a psych degree & expected the pts to have true mental illness. This was really only the case on the adult hall. The kids & teens are 90% mean & crazy violent. It's nothing to get bitten, spit on, kicked, slapped, etc.. There is no security there & they expect the staff to jump on top of these aggressive boys/girls and hold them down while nurses give them shots and then throw them kicking/screaming into seclusions rooms. I am not an aggressive person & this was a very scary experience for me. I would not recommend working here unless you love fights and confrontations.
Mental Health Worker (Current Employee) – Jacksonville, NC – April 11, 2017
If you are the kind of person who doesn't handle confrontation well, gets nervous in high stress situations, or is easily made uncomfortable, this job isn't for you. It can be very challenging at times but is overall rewarding. It is 12 hour shifts, 3 days a week. I currently work night shift and only work with patients for about 2 to 3 hours before they go to bed. Just the short time I work with them when I get here is enough to make me want to start smoking cigarettes. All your work is done around 1 am and you sit in a chair in the hallway for the rest of the night doing scheduled checks. It can get very boring and the night takes forever to go by. I have grown considerably as a healthcare professional in the short time I have worked here. For the right person, this could be a very rewarding job.
Mental Health Worker I (Former Employee) – Jacksonville, NC – April 6, 2017
Overall, I had a great experience at Brynn Marr Hospital. I grew in every area of my career, from dealing with many different diagnoses on the front lines with patients to seeing how the whole system of Mental Health works. My support from co-workers was like no place I've ever worked before. My boss was amazing as well. He took the time to not only meet my needs but often came out to the floor and interacted with patients, to include when we had Codes. Overall I would definitely recommend this hospital to anyone looking for a quality place of employment.
Receptionist (Current Employee) – Jacksonville, NC – March 10, 2017
I like working here. A typical day at work consists of answering and screening phone calls to ensure they are going to the right people, helping patients check into and out of the hospital, making sure all the correct paperwork is going to the right places, and much more. I am the first face that people see when they walk in the door. The people I work with are all very nice and helpful. I do not think there is a hard part of my job but the most enjoyable part of my job is the people and the atmosphere.
Director ADMISSIONS/UR/CUSTOMER SERVICE (Former Employee) – Jacksonville, NC – March 6, 2017
I worked for BMH for 12 years and during my employment I maintain multiple positions. I found my employment with BMH the best experience professionally. I began as a unit mental health worker and left as a Director of three different departments. It was an employment that offered much growth and development. The management team was encouraging and open to personal growth.
Mental Health Worker (Former Employee) – Jacksonville, NC – February 15, 2017
The job was enjoyable due to my passion for the field. It is not for those who are easily scared or unsure of their job. You have to have both the heart and the stern hand. Management had its moments like all places do, however it was a ok environment to work in
Paperwork over people work. Unsupportive management.
Care Coordinator/Case Manager (Former Employee) – Jacksonville, NC – February 1, 2017
The ratio of Care Coordinators to patients is not balanced with the amount of paperwork that has to be done per client. Paperwork and client work cannot be completed within an eight hour day. Worked a minimum of 10 hour days on salary. A supportive group of co-workers and staff.
co-workers and experience with mulitiple area's of mental health
Mental Health Worker (Former Employee) – Jacksonville, NC – October 16, 2016
Work hours were from 7:00am to 8:00pm. I made sure the clients were up for school and prompted them to complete their hygiene, to eat breakfast , and to get dressed. This was a strict level 4 locked down facility so school was on another floor in the hospital. We walked them to class and sat in as a guide and assisted with school work and deterred behaviors. The staff were very team oriented and professional. The hardest part of the job was not being ale to get through to clients on some days, but the most enjoyable part was being able to do community outings with our residents.
Mental Health Worker (Former Employee) – Jacksonville, NC – June 7, 2016
The schedule is always made in the morning before you clock in. You may be working in one unit, but if another coworker complains long enough; you would be move to keep some one else happy and have to clean up their mess. Let there be an incident where you were took part of, and your coworkers/ supervisors would have no problem tossing you the blame.
Care Coordinator/Therapist (Current Employee) – Jacksonville, NC – February 3, 2016
Understaffed, even when "fully staffed." Must fill dual roles and work 50 hrs/week to barely keep up. Case loads are too large, especially considering the quick turnover on the acute units and adding facilitating multiple groups per week (5-7 usually, with 10-20 patients per group). A LOT of documentation, and no electronic medical records which makes it extremely inefficient.
Mental health tech (Current Employee) – Jacksonville NC – August 20, 2014
This is not a PSYCH hospital in the least! We do not help any of the patients. The patients are all aggressive and belong in jail. Patients degrade and beat staff and the staff have zero rights and cannot do anything to stop the abuse. Our management does not support any of us and it shows greatly. It's absolute chaos and completely unorganized. They staff sparingly, risking safety of patients and staff. They only want money, they do not care about their staff in the least.
LPN (Current Employee) – Jacksonville, NC – July 31, 2014
I enjoy working for Brynn Marr and making a difference. With the current management I feel supported and appreciated. My co-workers are like family and I always feel like they have my back. The hardest part of my job is seeing a fragile patients, but the most enjoyable part is seeing these patients get better. I have learned patience. I feel this job has made me a more compassionate nurse. I float around to different units to help with notes, meds and much more so I see all different aspects of the job.
Mental Health Worker (Former Employee) – Jacksonville, NC – June 17, 2014
I did not enjoy my work because of the lack of organization in the entire facility. I do not believe anyone was truly helped in this place an the compensation was horrible for the danger the staff is under.
RN (Former Employee) – Jacksonville NC – March 3, 2014
A typical day is total chaos! 12 hour shift ends up being 14 hours plus. No one has time to show you anything, employees are very disgruntled. Majority of the managers are in their 20's and have no experience outside of Brynn Marr. Supervisors and the 20 something staffers are all in a click constantly texting each other and playing candy crush on their smartphones. The reason for the high turn over is due to the non experienced managers and the click of early 20 year olds that are more concerned with playing games and texting than working.