Pros: management, good training
I spend a typical day answering reference questions from several different contact avenues. I also help answer directional questions and assist in circulation desk duties, while also supervising the circulation desk students. I have learned greater multitasking skills, as well as the intricacies of reference researching. The management here is spectacular and makes certain that you are well trained and not overworked. My co-workers are exceptionally nice. The hardest part of the job is when we have high demand for an item and are unable to get them the item right away. The most enjoyable part of the job is getting to interact with people and help them find items. When we get unexpected requests, I get to learn something new each time, and I really enjoy that.