Build-A-Bear Workshop Employer Reviews

A typical day at work on a Saturday is a constant flow of traffic, parties, children and their parents and customer service. I learned many things at Build-A-Bear Workshop; such as how to make schedules, handling POS issues in a timely and correct manner, how to open and close the store, opening and closing procedures, register and money management, – more... returns, hands on and personalized customer service for each individual customer, monthly tasks, forecasting, stocking methods, repairs, and floor and team leadership skills. My coworkers were excellent in this particular work environment. They were very experienced, knowledgeable, hands on, good with children, fast working, friendly, and responsive. I had excellent coworkers in this environment. The hardest part of my job was keeping up with the heavy flow of demand from my customers, and balancing control of my team and the floor during the chaos of busier days. The most enjoyable part of this job was definitely the high levels of customer and employee interactions. I love working with the general public, but I excel with animals and children, and with this job, I was able to work with children throughout my shift. – less

It was okay. Co-workers were friendly. Breaks seemed short. Had a lot of parties and everything.

*Enhance customer satisfaction and experience to maintain customer loyalty
*Provide step by step guidance to customers in order to satisfy the customer needs

A typical day at work was a Joy! The management of the workshop inspired me to be as warm,friendly with the customers,as I've ever been. My co-workers seemed 'hand-picked'.. to join me in the Fun experience. The hardest part of the job was the salary.

I would love to continue to work part-time at a place like Build-A-Bear. Very fun and creative job!

Staff was very friendly. No drama. Great place to work at if you love working with kids!

We greet guests and tell them how the bear building process works, then proceed to take them through it. I personally like to make sure each guest is happy and has fun at the workshop. I try making a personal connection with each child or adult by finding a common interest or compliment them about what bear they have chosen.

Stuffing bears, Greeting, – more... Stocking, Up at Register, Cleaning the store, Register are some of the jobs we do at the workshop.
I love it :) – less

Retail work is usually rough and this place didn't even pay very well for all they wanted out of their employees.

loved working for a company that truly appreciates their employees.

There is no typical day at work. You get to meet all kinds of people with all kinds of stories. This definietly a high energy place to work. A lot of fun!

Working at BABW was fun and stressful all at the same time. You got to be around kids and even adults on their birthdays and help them celebrate. You got to encourage kids to be as loud as they wanted to in the store. You also go to encourage those same loud kids to be creative and show their imaginations. Stress was when the line for the stuffer was – more... LONG. When you had a party taking longer than normal and another two parties that were going to start. The day before Valentine's was my favorite day...teasing the men who waited until the last minute to buy their girl a bear. :) – less

A place where you get to make guests' days by helping them make their perfect animal. Great co-workers who are enthusiastic and fun to be around, and who are willing to help out each other. You learn a lot about team work and how to work with guests to make their experience an awesome one.

great plce for kids and adults, alot of imagination is required and patience and a strong love for kids.

open/close
party set up
train
coaching
cash handle
party calls

Its a very fast paced environment,great family atmosphere and theres never a dull moment. There is always something to do even if it does die down. The management and co-workers are very helpful,polite and care for you as if you were family, which I LOVE :).

- stuffed teddy bears, keeping store neat and tidy
- learned alot about different ppl and how you change someones days
- management was always on top of things
- co-workers were like family
- hardest part was hearing about the sick children
- most enjoyable was helping change a childs life one child at a time

How do I start? The management is POOR. Too many people and no hours AND they are hiring more people. The managers show favoritism with no shame at all which puts you in a place where you're basically "competing" to stay there. Unless you are one of their favorites, you will not get enough hours. Some co-workers are starting to notice that and they're – more... not very happy. This place is good if you have people that can take care of you. If not, you HAVE to have another job or you will starve.
I don't like that they are constantly pushing you to sell the sounds, scents, heartbeats, gift cards. They don't get that some people are not willing to pay the over priced stuff of the store.

Some customers are HANDFUL and snotty. Others are the nicest people you'll ever meet. I don't like that you have to say no to tips offered by customers. – less

I go into work and I always meet new people. I learned so much here about retail and how it works. It's a very interesting work place. I basically help children make new friends and in the end it's very rewarding. I gained more patience working here. The managers are very kind to each and every person. They are willing to help you if you don't understand – more... something right away. My co-workers are all amazing and I love working with them. The hardest part of my job is to see an unsatisfied costumer. I try my best to help everyone that needs assistance. The most enjoyable part of my job is helping children make new friends and meeting people everyday. – less

this had a very fun atmosphere with very good co workers and people who really love their job,

This was my first official job. Great management. Friendly fun, energetic staff. Management willing to work around your schedule. Always wanting you to never stop learning and growing as a person. Very caring people and management.