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7 reviews

Build.com Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun environment with a ping pong table
Inside Sales Representative (Former Employee), Chico, CADecember 29, 2014
Pros: great work environment
Cons: was not able to be very active since it is an online company
Build relationship with customers via phone, chat and email; Assist customers in their home improvement projects; Build client base, problem solve and provide world class service.

Learned Sales and customer service skills; how to manage large accounts while making sure that every customer no matter how large or small gets taken care of with world class service. Meet personal and team goals.

Had great co-workers who were always willing to assist with problems if they ever came up.

The hardest part of my job was sitting behind the computer all day because I like to be active.

The most enjoyable part of my job was interacting with the customers and co-workers.
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fun workplace
Inside Sales Representative (Former Employee), Chico, CADecember 3, 2014
Fun place to work and great starter jobs. Mornings can be early
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Average employee age is 23, nepotism and ageism encouraged
Product Data Clerk (Former Employee), Chico, CANovember 2, 2014
Pros: very consumer oriented and focused on customer retention
Cons: poor growth management, ageism and nepotism
A massive cube farm and a virtual panopticon for non-management employees. Lots of pressure to meet unrealistic and vague goals with a constant threat of termination. They encourage you to refer your friends and family for job openings, so there is a high level of nepotism. Very cliquish, with lots of stereotyping and discriminating against individuals, especially on the basis of their age. And instead of recruiting qualified personnel for management, they promote the incompetent and inexperienced. This company grew too big too fast and has some serious problems. But there is free organic fruit and coffee in a nice break room.
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Stressful place to work with little to no support or care.
Vendor Account Manager (Former Employee), Chico, CADecember 19, 2013
Pros: very few
Cons: no job security, little advancement opportunity.
This is a place to further those who want to work at not working. Finding ways to improve the ability to not work, while hindering the productivity of those who are willing to work hard.
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Stressful workplace, great pay/benefits
Sales Rep/ Customer Satisfaction Specialist (Former Employee), Chico, CAMarch 21, 2013
Pros: free food vendors, great break room.
Cons: bad management, too much demand out of employees to make large amounts of money, not as much commission as one deserves
-Typical Workday
Check -emails from customers, Answer product questions from all 13 websites, take inbound/outbound phone calls. Place orders, set up wire transfers.Took escalated calls from other reps whom couldn't handle the situation.

-What I learned
I sharpened my Sales and Customer Service Skills

-Co Workers
Great environment and the Co-workers were awesome

-Hardest part of the job
Was trying to get promoted to Pre sales, and trying to reach a monthly goal in sales of a 100,000 +

-Most enjoyable part of the job
Being able to talk to people from all over the world
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Work hard, Play hard
International Data Specialist (Former Employee), Chico, CaJanuary 16, 2013
Pros: free snacks, would cater lunches once in a while
Cons: hard to advance in other directions in the company
Build.com is a great place to work if you like being treated like an adult in a corporate environment. I fully believe other companies could benefit from the same business model that Build.com uses