BUILDERS SURPLUS Employee Reviews

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Great place!
Sales Associate (Current Employee) –  Haltom City, TXDecember 3, 2016
This store has great prices and very friendly staff. The have a great selection of in stock items! The have many types of doors and vanities and they are more than willing to help! If you need a customized kitchen or even doing a flip they will take care of you! Highly command them!
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Doesn't wanna be like a "big box" store, but totally is
Kitchen Designer (Former Employee) –  Newport, KYApril 17, 2016
First, as a kitchen designer you will not get the training you deserve, they will put a spec book in front of you and tell you to read it, there you go, that is your training. Manager will tell you to do one thing, and then tell you to do something completely different, makes you call customers that aren't even yours because he doesn't want to deal with any issues. The Louisville location is a joke too. Thank god for my more experience co workers for guiding me. They were the best part of the job.
Pros
Health Insurence, didnt have to work till 9 pm
Cons
Lack of training, Policies are always changing, no structure.
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Welcome to Lowes but with half the pay and even more empty promises
Department Manager (Former Employee) –  Newport, KYMarch 12, 2015
If you are looking for a temporary job this is the place to go. Take the job and keep looking if you are desperate. Like it or not you will be temporary due to the managements' Knee jerk reactive nature. Change is king at Builder Surplus and your ideas are a waste of time, no matter what your background can offer to the organization. A typical work day involves you following a loosely set format only to be reprimanded for the exact same format you were told to follow. Looking for a leader or supportive manager? Good luck, the manager uses you as the fall person for anything that is out of place, even if you were directly asked to do said task. Co workers are great, they just don't last long as many employees have discovered. Do your self a favor and ask about turnover or employee retention during the interview and watch the manager dodge/backstep like a politician. The hardest part of the job is is having a leader that will throw you under the bus to the owner or the customer even if you did as you were told. The most enjoyable part of the job was to help solve customer needs. It's a reactionary environment no matter how often you mention the incoming concerns. It's a small store run by a manager of large corporate stores who continually integrates the same business model all while condemning it. Last but not least, if you have talent you will be lead with the donkey and carrot technique right up until you realize it's an empty promise. There are two stores owned by one person and though the owner would like to expand; the Newport store has yet to hit a record high  more... month that matches the record low of the original store.  less
Pros
has healthcare
Cons
too many to list
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Great and beneficial
Assembler (Former Employee) –  Louisville, KYJanuary 8, 2015
A average day is be going into work and building cabinets.
I learned how to build cabinets, sell them, and order them in to build and how to ship them to customers.
Management was very patient and likeable.
Co-workers were very helpful and insightful
The Hardest part of the job was standing for 12 hours straight.
The most enjoyable thing was the solitude.
Pros
No rush
Cons
Low pay
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Great place
Assistant Manager (Current Employee) –  smyrna,GaNovember 3, 2014
Typical day is making sure all employees are doing their daily tasks and checking placing orders for low inventory. Have learned a great deal about the building and remodeling industry from many of my customers wish are contractors along with all the various product we get in daily.
Pros
Good work environment
Cons
Long Hours
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A unique work experience
Customer Service (Former Employee) –  Jewett City, CTAugust 5, 2014
Use of forklift in safe conditions. Building of cabinets for customer orders.Coworkers were friendly.
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Multi family cabinet sales
General Store Manager (Former Employee) –  Haltom City, TXJune 10, 2014
Typical day: Design and sell multi family cabinet designs. I created and implemented a new sales program that grossed 400% increase in sales through direct sales and additional sales of a 22 member sales rep team nationally.
Pros
Creating success rpogram
Cons
Reduction in Force
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Fun rewarding place to work
Manager (Former Employee) –  Higginsville, MOJune 15, 2012
I enjoyed starting this company and watching it take off. I loved my customers.
Pros
hours, atmosphere, employer all wonderful
Cons
pay was low
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good environment, great fellow workers, great ownership and management
cabinetry design-layout (Former Employee) –  Smyrna,ga.March 8, 2012
Energetic and fast pace retail sales company
Great chance to work with knowledgeable people
Large inventory that gives customers more to choose from
All merchandise is priced for sale
Pros
great working conditions, good management, large inventory for sales
Cons
work on saturday
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Overall rating

3.8
Based on 10 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
2.9
Job Security/Advancement
2.8
Management
3.4
Culture
3.4