I learned great global business operation skills, and IT skills.
Global Service Desk Analyst English&Portuguese (Former Employee) – New York, NY – August 19, 2015
In this role, I had exposure to global business operation as I was the first line of contact for IT issues throughout the world. I did some IT operation efficiency consulting for Brazil Stores, learned Tier 1 IT skills, communicated with all departments in the company. Handled high level of domestic and international incoming calls, including United Kingdom, Spain, Portugal, Brazil, Mexico, Italy, France, Germany, etc. I had great exposure to a global corporation, which contributed to enhancing my business skills.