Fast paced work environment including continual public and phone interaction. Identity verification was required to process customer requests as well as adhering to Ohio State Motor Vehicle requirements. Money exchange, database management, record keeping, phone/fax/scanner while focusing on serving the customer were the essence of this position.
While working at this position I learned the motor vehicle registration and drivers license criteria, as well as received my Ohio Notary certification. Being a fast paced environment the work day went quickly and more enjoyable. Working with the customer was the most enjoyable part of my position. Although I would not always be able accommodate the request due to requirement restrictions, I was able to maintain a considerate, polite and efficient customer support. When the customer reached for my hand and thanked me for being kind was the ultimate satisfaction for me.