Find companies:
Bureau of Motor Vehicles
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
28 reviews

Bureau of Motor Vehicles Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Branch Manager (Former Employee), Angola, INMay 16, 2014
Great place to work delivering exceptional customer service
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dealt with public
License Clerk (Former Employee), Cincinnati, OhioApril 30, 2014
Pros: relatively nice people to work for
Cons: dealt with public.
Sold license plate and driver's license. Public could come into the office and they were extremely hateful. On my first day on the job, someone came into our parking lot with an assault rifle.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
sometimes busy sometimes not
Customer Service Representative (Former Employee), Kent, OHFebruary 1, 2014
not the job for me
I learned how to scrutinize everyone who walked through the door.
ok
not friendly
saying /doing repetitive things over and over
clocking out
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work place
CSR & Team Leader (Former Employee), Fort Wayne, INJanuary 7, 2014
A typical day would be dealing with customers and giving them the best service possible. Co-workers considered family. Overall a great place to work.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
high productivity
Customer Service Associate (Former Employee), Merrillville, INOctober 28, 2013
High volume and paced; steady flow of customers; extensive training
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast Paced customer service
Customer Service Representative (Current Employee), oregon ohioAugust 28, 2013
Pros: very busy.. like people i work with
Cons: money is bad no benefits..
I enjoy the fast paced portion of my job, and the customer interaction but the wages and benefits are not there.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and relaxed atmosphere
Customer Service Rep (Former Employee), Pendleton, INAugust 25, 2013
Pros: close to home. great boss
Cons: dress code.
Typical day is greeting customers, completing transactions, and making sure that the visit goes as smoothly as possible.
Training is never ending. Change is very probable.
Management, can make or break your team.
My co-workers are self sufficient and knows the value of working together to get things done.
The hardest part of my job is trying to satisfy – more... a customer that no matter what you say or do, refuses to listen .
Most enjoyable is when someone is grateful for making a difficult transaction complete. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A GREAT EXPERIENCE
CSR (Former Employee), Griffith, INJune 15, 2013
ON A TYPICAL DAY I WOULD GREET CUSTOMERS AS THEY COME IN AND OBTAIN INFORMATION FROM THEM IN ORDER TO BETTER SERVE THEM. I GAINED MORE EXPERIENCE IN THE CUSTOMER SERVICE FIELD. MY CO-WORKERS AS WELL AS THE MANAGEMENT TEAM WERE AWESOME. I ACTUALLY ENJOYED GOING TO WORK EVERY DAY. THE HARDEST THING ABOUT THIS JOB WAS LEAVING AND COULDN'T RETURN BECAUSE – more... I WAS NOT EMPLOYED WITH THEM LONG ENOUGH. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Compassion and Adaptibility Required
Customer Service Representative (Current Employee), Sellersburg, INMay 29, 2013
Pros: decent hours, fairly steady schedule, standard healthcare, paid time off, some paid holidays
Cons: highly stressful environment, frequent change, high accuracy and productivity required, work every saturday, mostly sedentary, frequent wage and hiring freezes
A typical day at work is fast paced and stressful. Sometimes it is hard, yet rewarding. Working with the public is stressful on a regular basis; working at the Bureau of Motor Vehicles is even more so. The pressures come from both the BMV and customer sides of the counter. You must be 100% accurate and maintain high speed and productivity levels. You – more... must maintain a pleasant and professional demeanor at all times, even when you are dealing with someone who is very difficult or even threatening. Policies and procedures change on a constant basis. Tomorrow you may not be accepting something you are accepting today--this is very hard to explain to a frustrated customer. The changes can be quite challenging but also a rewarding learning experience. You must have a lot of job knowledge and constant on the job training to stay truly successful. The most rewarding things are getting to know frequent customers and being sure of their belief in you, or helping a customer through a difficult process successfully.

Through the many years I have worked at the BMV I have had many wonderful coworkers. Some of them have become good friends. This job takes a lot of patience, knowledge, a willingness to help others and even compassion. These are the qualities I admire in my coworkers. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyed my time here
Regional Administrative Assistant (Current Employee), Fishers, INApril 19, 2013
One of my favorites. I was able to meet peolpe that I never would have met before. Learned that it takes a lot of dedicated people to be able to work there, but they are a great bunch of people.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very stressful job - very little pay!
Head Drive Examiner (Current Employee), Indianapolis, INApril 15, 2013
Pros: set hours
Cons: stressful, benefits cost way too much, low pay
People who work at White Castle make more money and deal with less stress.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very professional workplace.
Customer Service Representative (Former Employee), Fort Wayne, INApril 1, 2013
Pros: fast paced
Cons: sometimes customers would be irrate from waiting before they even got to you.
This was a very fast paced position. There was always a line out the door. You would quickly and efficiently check paperwork for registration and tile work for vehicles. Lots of data entry required for this position. Also involved in checking paperwork for state identification cards and drivers license to make sure non of it was forged. Overseeing written – more... tests for acquiring a drivers license. Collecting monies for the services rendered. I also assisted with the training of new employees in all aspects in the licensing area. This was a job that required the capabilities to be able to problem solve, work as a team, and on your own. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Loved working with customers.
Customer Service Representative (Former Employee), Kendallville, INFebruary 5, 2013
I really enjoyed all the different people that came in every day!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast-paced
Customer Service Representative (Former Employee), Bloomington, INFebruary 4, 2013
I enjoyed the customer diversity and the interactions. I had some customers who would wait past their numbers so that I could take care of their needs.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful and cliquish
Customer Service Representative (Former Employee), New Castle, INDecember 7, 2012
Pros: meet a lot of people i was able to use at crossroads re
Cons: no benifits
Worked here when they where going through complete computer updates. Made it very hard to to complete transactions and provide proper customer service.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great fun place to work
Customer Service Representative (Former Employee), Mansfield, OHDecember 1, 2012
Pros: happy customers
Cons: pay, healthcare, hours (6 days a week 10 hr days)
Had fun working here and learned a lot from working here about vehicles and titles for vehicles. The hardest part of the job was customers who were angry because of the price for plates. I enjoyed my co-workers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busy atmosphere
Customer Associate Representative (Current Employee), Bangor, MENovember 27, 2012
Pros: good benefits, hours
Cons: not enough security
We wait on approximately 300+ customers per day. Processing licenses, car registrations, etc. I have learned to have more patience and how to deal even more effectively in a stressful environment. My co-workers all work together to have an effective team and work in the most efficient way possible. Management is always there to help and support us to – more... the best of their ability. The most enjoyable part of the job is feeling productive and knowing I have satisfied the customer to the best of my ability. I enjoy meeting new people every day. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun work place with the public
Customer Service Representative (Former Employee), Veedersburg, INOctober 26, 2012
Pros: hour lunches, co workers
Cons: short breaks, part time
I loved working with the public, I learned all about the community that I woked in, I got to learn about the managment positions, and the duties.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun people and environment
Assistant Manager (Former Employee), Indianapolis, INOctober 10, 2012
Pros: people
Cons: benefits are awful and inaffordable management does not work on a team level
I enjoyed working with people and all the adversity that came with the position. Its hard for advancement and there is no room for flexibility.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great computer system for better customer service
Team Lead / Customer Service Representative (Former Employee), Indianapolis, INAugust 8, 2012
Pros: casual work attire, friendly environment
Cons: zero
New computer software introduced in 2005 which made the customer service experience much better. Each person has their own cash register and processes customers as they arrive in order of first come first service basis. Great team effort. Uniforms are required but casual dress attire. Very enjoyable atmosphere.