Front Desk - Guest Services Agent
Burke Williams Day Spa - Sherman Oaks, CA

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Front Desk - Guest Services Agent

Open positions at the following Burke Williams Day Spa locations:

Torrance, West Hollywood, and Sherman Oaks, CA

When was the last time you discovered something that could change your life? Meet Burke Williams. We’re more than just California’s finest and most luxurious day spa. We’re a family based company with strong values, integrity and dedication to our staff. Talent doesn't wait at the door here. And the opportunity for growth is all around you.

At Burke Williams, our mission is to provide our guests with an unparalleled day spa experience. Therefore, our employees must be among the finest in the world. Our highly trained guest services / front desk reservationists are here to cater to our guests’ needs and create a lasting experience. As a Burke Williams guest services- front desk team member, you will have the opportunity to constantly learn, grow and challenge yourself. From services to relationships, our staff embodies two primary characteristics: pride and graciousness. If you take pride in your work and understand the value of graciousness, we’d love to meet you.

With a culture built on mutual respect and an environment that supports the personal drive for excellence, a Burke Williams career can be exceptionally rewarding. We offer what many spa professionals dream of — the opportunity to build a life-long career with global potential and a real sense of pride in work well done. Join our team today!

Job Summary:
Organize, confirm, process, and conduct all guest check-ins/check-outs, confirm itineraries, accommodate guest requests, changes, and cancellations. Secure payment, facilitate and process gift card purchases. Anticipate and address guests' customer service needs. Ensure uniform and personal appearance is clean and professional; Create wonderful, memorable experiences for our guests and be the face of the Burke Williams Brand while embodying our company culture of “pride and graciousness”.

Benefits:

  • Health, vision, dental and 401k
  • 40% employee discount (product / services)
  • Spa use – Mon-Thurs
  • Free wellness massages and chiropractic care
  • Monthly sales incentives

Must be able to commit to 4 week paid training (Monday-Friday 8:00am-4:00pm) to get you "spa-ready".


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About this company
40 reviews
Burke Williams was founded in 1984, based on the sole idea of providing professional massage in a clean, safe and luxurious environment....