Certified Massage Therapist (Former Employee) – San Jose, CA – September 12, 2017
Working at BW was an incredibly stressful experience. They hire kids that are 22 for 11$ per hour to be Managers on Duty. these people have no experience or training and in many cases have never had any sort of power so the minute they have this little bit of power they love to exercise it. They pay so horrible that all the good therapists leave and the only ones left are so desperate for a job.
Assistant Facility Manager (Former Employee) – Mission Viejo, CA – August 27, 2017
Great place for new staff to learn about the spa industry. I wouldn't recommend this for any one that has gone to school or with any experience. The mangers are not trained well and the GM has never managed a spa before. Everyone is impressed with the name of the spa but wouldn't be if they have work there.
Massage Therapist (Current Employee) – Sherman Oaks, CA – August 24, 2017
Worked here for a year. Payrate changed 4 times. They are always looking to pay less because the CEO gets sued every other week. Commission is currently at 7% and consistently getting undertipped by cheap guests paying up to $300 for a session. Company won't fight for you tips. They expect a 5-star luxury work-ethic but you end up overworking for no pay
Spa Attendant (Former Employee) – Woodland Hills, CA – August 18, 2017
Kissing butt and 5 years of being with the company is the only way to really even have a shot at the next positon up. Even then a pretty face can just walk on in and back track you for ages more. The front desk was a revolving door of people and instead of helping people move up they just hired more people who left within a month or two. I even still haven't received any form of compensation for an injury I attained while working for the company.
Productive and fun workplace to make a professional career out of!
Licensed Massage Therapist (Former Employee) – San Francisco, CA – July 26, 2017
I only left Burke Williams because my family home caught fire and the pay rate was only 13.00/hr. In order to get to work, it cost more money than I was even making per day. So I left, but I do wish that I was still there.
Massage Therapist (Former Employee) – Torrance, CA – July 25, 2017
If I did not relocate to another state I would still be happily employed with Burke Williams. The guests are great and management goes above and beyond for all employees. The pay is excellent in addition to cash incentives for picking up extra shifts.
Concierge (Former Employee) – Woodland Hills, CA – July 11, 2017
I was a spa attendant/concierge at Burke Williams for 9 months give or take. When I began my employment it was amazing, there were many creative like minded individuals around and the work itself wasn't very demanding. I made more than I had made at my previous employer at an entry level position. A typical day at work was just attending the spa and making sure clientele's appointments were met. Management was amazing but the work was very repetitive and didn't require much finesse. I was going to secure a front desk position soon when a corporate change happened that laid off two of my core management team and forced my direct supervisor to step down overnight. At this point, things changed considerably; there was a lack of communication between new management and the support staff. That being said things that were once okay for employees to do became violations of policy suddenly and found me with a feeling of displacement. The consistency was gone and I legitimately was not sure whether or not if I would be employed by the end of some days. Granted had I been more patient maybe things would have improved although the premise of earning my promotion all over again was demoralizing.
Free Spa Use, Consistent Schedules, Good Healthcare
Esthetician (Current Employee) – San Francisco, CA – July 7, 2017
Ive been working for Burke Williams for little over a year now and so much has changed. From the pay structure, to management. This is a great place to build experience but not a lifelong company to work for.
Wellness massages for employees, gratis
Short breaks, high turnover, and constant change of policies.
Director of Sanitation & Cleanliness (Former Employee) – Culver City, CA – June 21, 2017
BW is a family business and as such managed like it with many head departments, who would stress the importance of their priorities. BW will be a successful company when its able to better plan and forecast its overall business.