I mostly enjoyed my time working there.
Nail Technician (Former Employee) – Orange, CA – February 20, 2017
If you're looking for a good place to get great experience, I would recommend Burke Williams. With that being said, there are days you will be booked back to back, with little to no time to take a break. They expect you to stay on time even if your guest is late, in the spa taking a shower or in the jacuzzi (although they are told to wait in the lounge or quiet room prior to their appointment). It can be a very fast paced environment (trying to stay on time, provide the guest with excellent service, get the guest back to the spa and then clean up and prepare for your next guest). However, if you excel at that, you can literally work for any other high end day spa as they train you very well, or at least used to.
Other employees, (I made wonderful friends there), the general manager was the best manager I've ever had, quarterly complimentary massages and chiropractic care.
Pay structure, guests attitudes and demands, lower tip average than you'd expect (although some guests were generous, many were not or didn't tip at all).