Pros: birthday celebrations, personal visits from owner, christmas parties
Cons: too rapid growth, had trouble implementing new software program, work load tripled
A typical day at work consisted of typing insurance policies, working with contacts from other companies in and out of state, typing DOT licenses, handled a high volume of incoming phone calls and instructed and cross-trained other fellow employees. The hardest part of the job was the too rapid growth thus tripling my work load. I had 60 different types
– more... of insurance policies to type up, some being on carboned paper. The company also started implementing a new software program that we were supposed to train on 3 hours per day, however, the system kept kicking us off, thus hindering our learning of the new system. I also proposed new ideas for implementation which could be of benefit to the company. There wasn't a lot of time to really get to know my co-workers on a more personal basis as far as the work load and turnover of employees. It was a rather large company with many employees. The hardest part of my job was when the work load tripled and there wasn't enough room in the suite to hire many temporary employees to help out. The most enjoyable part of my job was speaking by phone to other agents. They were very pleasant to converse with. – less