What Your Day Looks Like
To thrive in this gritty, low-margin business, you must have a natural drive to succeed against all challenges; think like MacGyver with his creative –duct tape and paperclip, “get it done attitude.” You need to fundamentally see challenges as opportunities for continuous improvement. You need to be a “player-coach” because everything that happens in the facility gets done by others. You need strong planning and management process skills, but above all, your teaching and coaching effectiveness will determine your success. You will win if your team wins for you. You must have a genuine interest in your people and their safety.
•Effectively supervise the day-to-day shift SAFE operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.
•Manage and supervise the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations
•Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations
•Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on – more... performance, increase employee retention and improve employee relations.
•Manage to set KPI’s: Safety, Retention, Productivity, Budget and Quality (Shrink)
•Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in associates
•Conduct accident investigation per company guidelines, and use judgment and discretion to make findings and document them
•Other duties as assigned – less