This is a horrible company to work for. During interviews they paint the place as a happy, supportive,and fun place to work with great opportunities for advancement. In reality, you don't get to choose your "line of business," your hours, or even your job site. They monitor you every minute, including how long you take for a bathroom break. The training is poor at best, then they throw you out on the "call floor" with little support except for punishing you for going one minute over your 15 minute breaks and 30 minute lunch. Instead of rewarding you with performance bonuses they pay minimum wage and make up for it by handing out candy, pizza, or making you participate in a pot luck. It is the closest ting I imagine to prison. Yes, they are constantly hiring, but that is because employees are always quitting or getting fired.