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C3
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29 reviews

C3 Employer Reviews

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Compensation/Benefits
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Great work environment where everyone is encouraged to be open and honest.
Trainer (Current Employee), Tucson, AZ – May 14, 2013
Enjoy working with people who are open and honest. I work with a number of caring and helpful people. My co-workers are always willing to help each other to meet goals. Management listens to ideas for improvement and always follows up with progress. We continually get feedback on our performance and encouraged to take self improvment courses.
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Human Resources Coord. Overview
Human Resources Coordinator (Current Employee), Tucson, AZ – May 3, 2013
Pros: great team work!
Cons: low pay
My goal in my position as a Human Resources Coord. is to make sure that Payroll in accurate and processed with in a timely matter to ensure that everyone recieves what her or she has earned. I've learned that it's not about getting it right all the time but it's a bout make the things that are wrong, RIGHT!
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Highly productive and rewarding atmosphere to work within.
Customer Service Representative (Current Employee), Tucson, AZ – May 1, 2013
Pros: helping others.
Cons: health benefits.
Typically handle incoming calls and assist others as a subject matter expert in person or via chat each day. I have learned how to interact with different age demographics then my own helping the elderly and disabled. My coworkers are motivated and keep the morale upbeat. The hardest part of my job is having to assist members when there is not a solution, – more... even a creative one for their issue. I love my job because I am able to solve a wide variety of issues for people who are in need of creative options. – less
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It is nice for call center- work hard, play hard
Retention Specialist (Current Employee), Salt Lake City, UT – April 15, 2013
Pros: free lunches, family oriented
Cons: let people go often
work hard, play hard. management cares. family oriented. hardest part of job is the bonding and then people leave. most enjoyable part is helping the members
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nice
Customer Service Representative (Former Employee), Salt Lake City, UT – April 8, 2013
they are very nice there but the training department can be more supportive
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Horrible company to work for
Customer Service Representative (Current Employee), Tucson, AZ – March 12, 2013
Cons: everything, schedule changes month.
a typical day at work would be, taking calls, finding out you didnt meet the companies goals everyday which changes daily, so you get written up for it. What i learned from that company is that they pull a front aka pretend we are great! when in fact, the company is so disorganized, heading south. The management literally just sits around and doesnt – more... do nothing! you have to keep on pestering them about your issue until it is fixed! My coworkers the ones i work next to are the best!!! now other coworkers do sleep around to move up!! or dress to go clubbing when they are in fact violating the company policy just to have extra breaks or hang around and do nothing while the other coworkers are back to back on calls!

the Hardest part of the job is going to work knowing you didnt make adherence, or got a low QA, assisting members or trying to anyways when the systems go down. ALL THEY WILL TELL YOU IS "DO A SYSTEM REBOOT" while you have the member on hold for 10-20 minutes.

the most enjoyable part of the job is my day off, or my lunch breaks where i go drive around until my lunch is over.

SINCE IVE BEEN WORKING HERE I COME TO REALISE THIS COMPANY IS THE WORST COMPANY TO WORK FOR!
STAY AWAY!

EVERYDAY I GO TO WORK IS THE WORST DAY OF MY LIFE!! – less
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Laid Off after 4 months
Customer Service Representative (Former Employee), Salt Lake City, UT – March 10, 2013
Pros: fun environment
Cons: lay off, deceiving
When I got the job I was told it was a permanent position and is very demanding. 3 months into it we get pulled into a meeting and was told we are getting laid off and it was a temporary position.
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BPO company with Friendly People
Operations Supervisor (Current Employee), Salt Lake City, UT – February 24, 2013
Pros: the people
Cons: bpo - work available as long as the contract lasts
I have worked for C3 for almost 2 years and during this time I have worked for 4 different lines of business. It has always been know that if there hasn't been enough work available, it was possible to be laid off.
While here, it has been a wonderful experience. Many professional people and a great place to work.
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it was fun but yet horrible organization
Customer Service Representative (Former Employee), McGregor, TX – January 1, 2013
well typical day take phone calls handle medicare for humana insurance the most enjoyable part of job is making an persons day and the hardest part was the qa scores
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Excellent work environment with knowledgeable leadership.
Customer Care Specialist (Former Employee), McGregor, TX – December 12, 2012
Pros: flexible hours, knowledgeable support and leadership.
Cons: long commute, could be stressful with lack of authority to make choices for customer benefit
I appreciated the time that I spent with this company. I received excellent training and there was a great deal of potential for upward movement. Had personal reasons not dictated a physical move to a different area I would have gladly stayed with this company.
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Favortisim
Customer Service Representative (Former Employee), McGregor, TX – December 10, 2012
Pros: a candy bar sometimes if they werent out
Cons: blue jean fridays
You never know what to expect but you have all the tools to get through everything. I learned your work dosent always speak for itself so you have to make it more than ordinary. Your coworkers set your attitude and with an can do one from just one coworker can make the world of a difference. The hardest part of my job was wanting to help but not being – more... able to. Seeing my coworkers and those 5 minute conversations with ladies and gentlemen that adore you for having teh time to just listen to them was the most enjoyable pasrt of my days. – less
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Temporary work company
Scope of Appointment setter (Former Employee), Salt Lake City, UT – November 28, 2012
Pros: great environment
Cons: unsteady work
The culture of this place is awesome and fun with great people to work with, management is ok, however this company does a lot with the medicare industry which only booms for three months out of the year.
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great job
Call Center Representative (Current Employee), Tucson, AZ – November 16, 2012
Pros: staff/scheduling
Cons: not being perminant
New project. Great inviorment/management. 8 hour shifts calls aren't constantly back to back which is good. They expected this new project to skyrocket which it didn't. Been hearing they are going to start firing and if I can find something better before that happens then it would be worth it. Over all great staff and management. Good expierence.
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Productive and fun work place
Representative (Former Employee), West Valley City, UT – October 24, 2012
Answer phones , great co-workers , have great manager , have diffrent projects to work on was a great thing to have ,
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Extremely busy work environment
Senior Operations Manager (Current Employee), Jerome, ID – October 9, 2012
Pros: pay
Cons: work hours
Overall, a great company. Extremely busy work that could cause a lot of stress for someone lacking the needed skills.
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Neutral
Roadside Assistance (Current Employee), Tahlequah, OK – September 17, 2012
Pros: possible more jobs coming in
I haven't been with C3 for very long. So far good place to work,the building is mostly clean. Computers are mostly new,so is most of the equipment.
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Very Productive
Customer Care Specialist (Current Employee), Mcgregor, Tx – August 26, 2012
Great place of employment. Easy Job with great benefits. Love the environment.
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C3 job review
Member services departments (Current Employee), Twin Falls ID – August 20, 2012
Pros: you get paid
Cons: every thing else
the company is good to work for only if you get a position other that a customer services rep. The CSR's are general not treated fairly, with subjects to rapid changes in policy with little to no warning.
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boring and streeful work experince
Insurance at Customer Care Representative (Current Employee), Twin Falls, ID – August 19, 2012
Cons: everything
a typical day at C3 is to get yelled at by customer and told how stupid and useless yu are. Learned insurance. Most management does not know how to do thier jb or responsabilites. coworkers are great and great resource. hardest part of the job is everything. nothing inejoyable about the job
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Excellent experiences relating to our senior citizens and to my co-workers as well.
Customer Service Representative (Former Employee), Twin Falls, ID – August 14, 2012
The best part of this position is being able to help our senior citizens to meet their needs, understand and incorporate their plan benefits into their lifestyles.
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About C3

C3 strives to be a premier supplier of converged communications and their associated applications. We aim to achieve this by: Delivering – Read more