Analyzed and implemented a new Sales and Traffic System which
supports complex selling, planning, scheduling, order management,
distribution, billing, CRM and compliance requirements for the CBS
Network. A large part of this application included CRM to manage
Agencies and Sponsors.
Supported core organizational functions (Ad Sales & Traffic; Business
Affairs; planning and scheduling; CRM) and business processes.
Gathered requirements for the new Ad Sales system, documenting
existing business workflow in legacy system, defining new software
requirements, and guided business users through implementation
planning, implementation and user acceptance testing efforts.
Wrote and executed test cases (QA) in Microsoft Test Manager utilizing
Microsoft Visual Studio for all iterations of project.
Trained sales staff in the use of the new system.