CCSi Employee Reviews

Found 32 reviews matching the search
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Inbound call rep
Phone Representative, Customer Service (Former Employee) –  Las Vegas, NVJanuary 23, 2017
Receiving payments, setting up payments dates. Changing apr on accounts. Changing billing dates.
Accommodating the customers. Calling back when set up for a phone payment on a certain day.
Pros
INCREASING COMPUTER SKILLS
Cons
NUN
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Very good company
A/C Installer (Current Employee) –  Sarasota, FLJanuary 19, 2017
Good company to work for. They are very straightforward with you and is willing to work with you to place you in job openings.sending me easy accesible job sites.
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One of my favorite places to work
Picker (Former Employee) –  Obetz, OHJanuary 7, 2017
This is a company that is a great place to spend your summers if you need a job. They offer very competitive pay considering where they are located. Guaranteed overtime which has never hurt and more advancement opportunities than given at most other places
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great
Student intern (Former Employee) –  Syracuse, NYJanuary 6, 2017
Feels like you are truly making a difference. Typical day consist of meeting with students and their families to problem solve. Management team was extremely helpful and easy to access. Most enjoyable part was the constant contact with the kids.
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Bad management
Warehouse Worker (Former Employee) –  Bullsbay hwyDecember 5, 2016
Okay pay but they could have gave a raise the more the taught us new skills expected us to work three times as hard for minimum pay and had bad management as in changing the company to extreme measures
Pros
Relaxed place
Cons
Bad production
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Production driven
Collection Manager (Current Employee) –  Milwaukie, OROctober 31, 2016
A company you can grow with no caps on the ability to be successful. A team environment with continued training. A fast paced environment with high expectations and high rewards.
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I enjoyed working for ccsi overall good job and good people.
Mechanic (Former Employee) –  McHenry, MSSeptember 25, 2016
I have no negative comments only good things to say about the company and my supervisor. They were patient and fair......................................
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Productive place to work and help the community.
Program Assistant (Current Employee) –  Miami, FLJuly 20, 2016
This job belongs to Federal Work Study given to students who are in college and qualify for this opportunity. It has been very beneficial to me, allowing me to acquire a lot of office work experience.
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Lack of communication to fulfill job requirements
Master Scheduler (Former Employee) –  Columbia, SCApril 15, 2016
Too many meetings concerning the same issues on a daily basis with no resolution for the outstanding issues. For the most part the project team had some friendly people but could not grasp the idea of updating a project schedule.
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Casual workplace
Dispatcher (Former Employee) –  Saint George, UTNovember 15, 2015
casual dressed workplace , laid back , little supervision . You come in clock in , log into your computer take calls, place in the orders in a timely and accurate manner. I loved it , came in did my job and left. I learned how to deal with difficult at times intoxicated customers over the phone . I also learned how to better understand accents over the phone.
Pros
laid back, casual dress
Cons
very repetative work
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Great fast pace evinroment to work.
Supervisor/ Dispatcher/ Router/ Trainer (Current Employee) –  Saint George, UTNovember 2, 2015
Supervisor 40+ CSAs and dispatchers, Handle supervisor calls, emails. inputting trips answering CSA and dispatch questions. Speaking to accounts about trips.
Pros
Always staying busy.
Cons
24/7 never closes, working hoildays.
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Lonely, Depressing work environment, no advancements
Customer Service Agent (Former Employee) –  Saint George, UTOctober 20, 2015
You can't be late (normal for most jobs), you don't talk to anybody you work with, only people you're on the phone with. They're very strict.
I learned how to desensitize myself and my feelings, customers are rude, and you have to practically learn to be heartless, or become depressed. Supervisors are helpful, but they do take a while to get to you, they have a lot to look over.
Hardest part of the job, listening to stupid people complain all day.
Most enjoyable part of the job, Going home.
Pros
none that come to mind.
Cons
short breaks, low pay, back aches
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Very stressful!
Business Development Specialist (Former Employee) –  Lowell, MAOctober 5, 2015
Very stressful enviornment .
Very low pay. Alot of drug addicts . Unorganized and a very hectic work place!

Some of the managment did try and boost moral with gift cards and games !!!
Pros
FUN GAMES
Cons
STRESS STRESS STRESS
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Great place with opportunity to learn and advance in Telecom
Facility Engineer (Current Employee) –  Honolulu, HISeptember 23, 2015
A great company to get your start in IT and telecom. Lots of knowledgeable people. Great workers. An overall great experience for any individual that needs to gain experience before moving on to bigger and better things.
Pros
Lenient
Cons
Too Lenient
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Long term temporary contractor
Accounting Clerk/Long Term Contractor (Former Employee) –  Windsor, CTSeptember 8, 2015
Customer service for a utility company, worked with permanent employees and fellow contractors. Dealt with customers billing issues. Worked with municipalities to coordinate power outages, and demolition of buildings and roads.
Pros
Constantly busy, a great deal of overtime
Cons
Knowing that it was just a temporary assignment
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fun place to work at
Customer Service (Former Employee) –  st george utSeptember 3, 2015
CCSI is a great place to work and learn new and exiting things, you get to meet alot of clients from from different state.and you have the chance to grow in the company
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Great job
Service Technician (Former Employee) –  Juliette, GAApril 6, 2015
Productive and good workplace. Everyone worked as a team which enable the job to get done efficiently. The work environment was excellent just as the managers and supervisors.
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Okay workplace, comfortable
Customer Service Associate (Current Employee) –  Saint George, UTApril 2, 2015
Easy place to work. Easy to learn. Clock in and start taking calls from people who are requesting taxi rides just follow script. Once and a while you will get a call of a person yelling at you because their cab has not arrived yet. Supervisors are helpful and friendly. Don't really speak with co-workers as you are on the phone the whole time. Not a lot of down time.
Pros
Easy work, easy to learn.
Cons
Angry customers
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Great place
Technical Customer Support Representative (Current Employee) –  Elgin, ILOctober 3, 2014
Great place, but we need more people. If you work hard, they show you are valued. Pay is good and there are bonuses.
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Excellent Agency
TEMPORARY CONTRACTOR ASSIGNMENTS (Current Employee) –  Manchester, NHAugust 6, 2014
CCSi is an employment agencies. The current position is at PSNH and is a requested return. The positions they have placed me in are temporary so there is no job security or advancement. The recruiters are quick to respond to requests or issues.
Pros
Excellent salaries compared to other agencies.
Cons
No permanent positions.
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Overall rating

3.9
Based on 40 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.4
Job Security/Advancement
3.1
Management
3.6
Culture
3.6

CEO Approval

90%
10 ratings
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