Passport Support Associate I (Current Employee) – North Charleston, SC – September 13, 2016
Training is FAST and incomplete. Some duties/tasks are practiced and performed same day within minutes of training. Others training is given weeks in advance of actually performing work. Every day begins with mass confusion. Managers run around not knowing where or how to begin the day or how many workers each needs in their area. Hours later still confused but much better. Workers are required to come prepared for reading managers minds and knowing where they are needed to work each day.
Benefits: though crummy, still we get benefits
Low pay under extremely large work loads and even more STRESS
Great environment to learn a lot. Poor work/life balance.
Business Analyst (Former Employee) – Fairfax, VA – September 12, 2016
I learned a great deal working at CGI Federal regarding IT and the nuances of government consulting in this industry. My co-workers and management were very helpful in mentoring me. However the project required being on-call on a 24/7 basis as opposed to standard working hours which provided the team with poor work/life balance.
Trusted with lots of responsibility and allowed to work somewhat autonomously
Poor Work/Life balance. 24/7 On- Call Support Required
Customer Service Representative (Former Employee) – Troy, AL – July 14, 2016
unless you are part of the management staffs inner circle you can't get promoted. there is no room for advancement for certain positions. long hours and constant hounding by supervisors. you are told no cell phones on the call center floor yet the supervisors are walking around with their phone out texting each other and their friends, non work related. if you are out sick and can't afford a doctor they will fire you even if they know that you are sick because you came in coughing and hacking. I do not recommend working there.
Interesting work, great travel, and excellent people to work with.
Senior Consultant (Current Employee) – Atlanta, GA – July 26, 2016
I loved the work. As a Senior Consultant I worked with some of the brightest young minds in the business. The job took me to exciting places around the world. Expect 60 + percent travel. I cannot say enough positive things about the team to do it credit. Everyone is focused and committed to improving our client abilities.
Nice place to work. High turnover rate due to nature of work.
Passport Processing Associate (Current Employee) – Washington, DC – July 14, 2016
I enjoy working for CGI. The benefits package is good and they offer profit sharing as well as a 401k with a 5% matching employer contribution. There is a high turnover rate due to the nature of the work, in that it is very repetitive. There is opportunity for advancement. The reason I gave them only 2 stars for work/life balance is they do not have flexible scheduling, due to the terms of the government contract. However, this rule is applied inconsistently to different members which I found to be unfair. Although they give bonuses at Christmas, they do not give annual raises due to the contract currently being in a state of limbo.
the work is easy
no flex time available, policies not applied consistently to all members
Systems Administrator (Current Employee) – Houston, TX – June 28, 2016
While the job duties are simple and the clients you interact with are usually pleasant, management can be very unspecific on what they desire. A typical work day can consist of deploying machines, installing patches, and resolving 2-3 variable client issues (i.e. printer setups, email setups, data recovery, etc...). There occasionally seems to be a lack of communication between what management says in person versus what they state in emails. It can be frustrating attempting to figure out what they want at times.
Management Analyst Contractor for (FBI) (Former Employee) – Quantico, VA – July 12, 2016
Answered previously in this application. Please see prior summary. CGI delivers end-to-end IT outsourcing services that allow clients to achieve both quick wins and long-term results. The company's track record of on-time, on-budget delivery is rooted in CGI's quality and management processes. They are basically a hiring source for the Government.
CGI has top notch management and the pay and benefit package was above industry standard. The work was challenging but doable. However, if the company needs to make changes to staffing, such as a company layoff, they don't hesitate, but they will provide severance pay, etc.
Most employees are also shareholders, so CGI treats them as such, not simply an HR resource to be managed. This can be difficult for a large international company like CGI, but they take great pains to provide resources to help employees manage their careers.
Systems Administrator (Current Employee) – Fairfax, VA – June 13, 2016
My days consist of monitoring our internal infrastructure systems, ensuring that they are up and running in optimum condition. I also Footprints ticketing system to monitor and address customer/user questions, service requests and incidences.
This is a very relaxed atmosphere. Management could be better, but they are not horrible. Co-workers for the most part are pretty good about handling their work, and all other interactions in general.
Senior System Administrator (Current Employee) – Fairfax, VA – September 8, 2016
I support a very demanding and highly available environment. A typical day at work is mostly about troubleshooting the environment and making sure it is up running 24 hours a day. I gained tremendous experience working on cutting edge technology
Logistics Analyst (Former Employee) – APO AE 09391 – May 19, 2016
I had an amazing time working for cgi federal while overseas in jalalabad and bagram afghanistan. I worked 7 days a week and 12 hours a day. I learned a multi job functions. My management was extremely well versed. My coworkers were professional. Hardest part of working for my job was getting shot at by insurgents. Working with my coworkers.
Employed (Current Employee) – Portland, OR – July 26, 2016
CGI does not take care of their employees. There are allot of layoffs. The only thing CGI cares about is Money. They sell the client on great process but when you start you will have to develop everything yourself
Indexing/Imaging Specailist (Current Employee) – San Antonio, TX – June 7, 2016
CGI is a ok place to work, there was a few things I didn't like its so micro- managed, you cant laugh or talk if you do you will get a jabber or an email to limit your laugh and talking.. not a good place to work if you don't like everyone to be in your personal business.
Information Technologies (IT) Delivery Manager (Current Employee) – Troy, AL – March 30, 2016
At CGI Group we are encouraged to not only perform at work but also in after work activities, we have a company Softball team and we placed second overall for the season and then took the championship in the final league play.
It is a very positive work environment with an abundance of work resources to help us in both our work and personal lives.
Great People and Management
Non stop request by clients and management, often no lunch or breaks